Our Reviews

Wayne P|2023 GMC Acadia

Confirmed Service Customer

1/29/2025

Jamie Myers always goes above and beyond. He is an exceptional Service Advisor!

1/30/2025

Hello Wayne, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Steven W|2014 GMC 1500 Sierra

Confirmed Service Customer

1/29/2025

Victor was very informative and helpful. Was able to answer all of my questions. I am very particular about washing my truck. Nice to see Clift offers hand washing. Did that for the first time there. They did a nice job.

1/30/2025

Steven, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HILLSDALE, MI

Larry W|2015 GMC 1500 Sierra

Confirmed Service Customer

2/1/2025

Service was done in a timely fashion

2/3/2025

Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

ADRIAN, MI

Gregory J|2023 GMC Acadia

Confirmed Service Customer

2/2/2025

Todd was very helpful, he understood pur needs and wants.

2/4/2025

Gregory, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Richard H|2016 Buick LaCrosse

Confirmed Service Customer

2/2/2025

Overall, it was good.

2/4/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Thomas T|2017 Buick Enclave

Confirmed Service Customer

2/2/2025

My technician was very knowledgeable and professional. He took time to explain the issue in terms I could understand.

2/4/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clift Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Keith B|2022 Buick Enclave

Confirmed Service Customer

2/3/2025

The Body Shop Tim Rob and Bonnie did an excellent job . Very professional and guest first focused. Thanks for the great customer service and excellent repair work.

2/5/2025

Keith, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Gordon B|2024 GMC Sierra 1500

Confirmed Service Customer

1/30/2025

Very pleasant experience, fast service.

1/31/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Christopher M|2016 Buick Encore

Confirmed Service Customer

1/30/2025

It was good customer service and very helgul

1/31/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Troy S|2024 Buick Envision

Confirmed Sales Customer

2/3/2025

Sales person brian came in on his day off to make our deal happen.Took time to explain everything including the cars features.Brian did a top notch job friendly,helpful, and polite.Your fiance team did a great job as well was quick fast and easy

BRIAN RODRIGUEZ

2/4/2025

Troy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOLEDO, OH

Alan J|2016 GMC 1500 Sierra

Confirmed Service Customer

2/11/2025

As always fast, trustworthy service and friendly staff.

2/12/2025

Alan, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ADRIAN, MI

Theresa F|2022 GMC Yukon

Confirmed Service Customer

2/11/2025

Great service. Received my car back before promised time.

2/12/2025

Theresa, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

EAST JORDAN, MI

Carolyn C|2021 GMC Canyon

Confirmed Service Customer

2/11/2025

I needed a new battery and I basically drove into the bay area and they were able to replace it - on the spot! They tested it to confirm it needed replaced and got the job done! Everyone was helpful and pleasant.

2/12/2025

Carolyn, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Melinda P|2025 Buick Envista

Confirmed Service Customer

2/13/2025

I had a tire that needed to be plugged and they charged me $44 even though like the vehicle is pretty much brand new 3300 miles on it which I know it could happen but I thought as a courtesy of me being a new Buick owner they would make some exceptions then they forgot about me and I finally had to go up and ask them if my car was ready and of course it was but they had switched managers or something so I was there for pretty much about an hour everybody was very pleasant and nice but it wasn't the greatest experience for my first time using the service department. When I did call in and let him know what's going on the guy was kind of laughing which I was already late from work almost got stranded so I didn't find it funny

2/14/2025

Melinda, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 677-7340 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ADRIAN, MI

Dominic L|2025 GMC Sierra 1500

Confirmed Sales Customer

2/13/2025

Great people, great service. I am very happy with my purchase. It exceeded my expectations

PATRIC HUFF

2/14/2025

Dominic, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Michael H|2025 GMC Sierra 1500

Confirmed Sales Customer

2/13/2025

Mark was an excellent salesman .. no pressure and got everything I wanted

MARK HARTLEY

2/14/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

SYLVANIA, OH

John C|2003 Chevrolet Silverado 1500HD

Confirmed Service Customer

2/14/2025

Took awhile to get my truck repaired. But it is old just like me. Chris ordered a new fan clutch for me. I will get it put on when I get a chance.

2/17/2025

John, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Timothy C|2016 GMC 1500 Sierra

Confirmed Service Customer

2/3/2025

great inspection

2/4/2025

Timothy, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Amber K|2024 Buick Envision

Confirmed Service Customer

2/3/2025

Rude service center, and did not fix the problem.

2/4/2025

We regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 575-9108.

Business Response

ADRIAN, MI

Douglas V|2025 GMC 1500 Sierra

Confirmed Sales Customer

2/3/2025

Josh Holly did an outstanding job

JOSHUA HOLLY

2/4/2025

Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! We sincerely value your business and look forward to your next visit!

Business Response

FLUSHING, MI

John C|2003 Chevrolet Silverado 1500HD

Confirmed Service Customer

2/3/2025

At least mechanic found my problem with my truck.

2/5/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Larry S|2018 Buick Enclave

Confirmed Service Customer

2/11/2025

Just ok

2/12/2025

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

ADRIAN, MI

Carl M|2024 Buick Envista

Confirmed Service Customer

2/12/2025

We dropped the Envista off early to Jamie and team. He alerted us as soon as it was done. He explained the process to my wife thoroughly.

2/14/2025

Carl, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Douglas B|2014 Chevrolet Tahoe

Confirmed Service Customer

2/12/2025

Scheduled appointment for an oil change, came off without a hitch. In fact it was the fastest in some time. Plus with the increasing cold, I was able to get tires back up to published pressure.

2/13/2025

Douglas, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Barbara D|2024 Buick Envision

Confirmed Sales Customer

2/14/2025

Mark was so knowledgeable and answered all of our questions. Took away all of our anxiety we usually have when at a car dealership. He actually made it fun, and painless. Very much appreciated that, and we ended up with a great vehicle 👍

MARK HARTLEY

2/14/2025

Barbara, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Thomas M|2023 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/18/2025

So far the repairs preformed have resolved the Issue. They were professional and kept me informed on the progress during the repairs.

2/19/2025

Thomas, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CEMENT CITY, MI

Michael A|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/17/2025

Great communication and service !

2/18/2025

Michael, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

Brian L|2021 GMC 1500 Sierra

Confirmed Service Customer

2/17/2025

Quick and reliable

2/18/2025

Brian, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BROOKLYN, MI

Gregory D|2019 Buick Enclave

Confirmed Service Customer

2/17/2025

Great work and communication

2/18/2025

Gregory, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TECUMSEH, MI

Lynette F|2024 GMC Terrain

Confirmed Sales Customer

2/17/2025

I enjoyed working with Brian Rodriguez, he was personable, pleasant, and knowledgeable. I would highly recommend him for your next car purchase.

BRIAN RODRIGUEZ

2/18/2025

Lynette, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLAYTON, MI

Thomas G|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/17/2025

All good except the truck was supposed to be washed after the service, which it was not.

2/18/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

TECUMSEH, MI

Mark B|2020 GMC 1500 Sierra

Confirmed Service Customer

2/20/2025

they fixed my brakes and did a great job

2/21/2025

Mark, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

BROOKLYN, MI

Michael W|2025 Buick Enclave

Confirmed Sales Customer

2/22/2025

Patrick was great

PATRIC HUFF

2/24/2025

Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Scott I|2018 GMC Terrain

Confirmed Service Customer

2/23/2025

We always request Neil Harsh because he does a great job every time.

2/24/2025

Scott, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Thank you again for choosing Clift Buick-GMC and we hope to see you again.

Business Response

ADRIAN, MI

Glen T|2022 Buick Envision

Confirmed Service Customer

2/23/2025

Good experimce

2/24/2025

Glen, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Inad H|2024 Buick Encore GX

Confirmed Service Customer

2/25/2025

Same day appointmenty. Work done efficiently on time. Thank you.

2/26/2025

Inad, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Toni M|2013 Buick LaCrosse

Confirmed Service Customer

2/18/2025

Always great service with a smile!

2/19/2025

Toni, we're so happy we were able to help you out! Thank you for choosing Clift Buick-GMC and we hope to see you again.

Business Response

HUDSON, MI

Jean T|2021 Buick Envision

Confirmed Service Customer

2/19/2025

Was absolutely excellent service. The young man I dealt with was very thorough and informative about my vehicle. He gave me many options for my future appointment as they could not fix it because of parts and the amount of time it was going to take. I hope I have him again!

2/20/2025

Jean, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BRITTON, MI

Sandra W|2024 GMC Terrain

Confirmed Service Customer

2/19/2025

Everyone at the dealership was helpful, and the problem was corrected. Not sure how it happened to start with on a new vehicle.

2/20/2025

Sandra, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Richard H|2024 Buick Enclave

Confirmed Service Customer

2/21/2025

Service could not be done. Repair parts had to be ordered.

2/22/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Keith B|2024 GMC Sierra 1500

Confirmed Service Customer

2/24/2025

Great service . Always informative. Guest first focused

2/25/2025

Keith, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/25/2025

It took to long to receive my part for my truck. I not happy that it want out, your service advisor said they had to replace a few should be a recall that should not go out my Onstar figured it out. Customer should not have to pay for the part.

2/26/2025

Bob, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (866) 677-7340 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

ADRIAN, MI

Dale K|2002 Chevrolet S-10

Confirmed Service Customer

2/26/2025

The service I recieved I was wondering why the price was the same even though I did not get the rotation that was stated in the price.

2/27/2025

Dale, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HUDSON, MI

Patricia C|2025 Buick Envista

Confirmed Service Customer

2/26/2025

Everyone was very friendly. I felt very relaxed during the process. Jamie Meyer over saw my work order. Jamie kept me informed during the process. Unfortunately my car was so new they had to order the part needed, so I will have to wait for my repair to be done

2/27/2025

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

ADRIAN, MI

Brock C|2018 GMC Yukon XL

Confirmed Service Customer

2/26/2025

Great experience from beginning to end they were very clear and upfront with recommendations for my vehicle without being overly aggressive on trying to push. Very professional team and one I look forward to working with again.

2/27/2025

Brock, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LAMBERTVILLE, MI

Linda E|2017 Buick Enclave

Confirmed Service Customer

2/28/2025

Clift Pontiac body shop was excellent. They helped me got me in right away and fixed my tail light lens on my Buick. Couldn’t ask for anything more would recommend them to anyone that needs help with their vehicle.

3/2/2025

Linda, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

William P|2017 Buick Enclave

Confirmed Service Customer

2/28/2025

I was greeted by a friendly service tech and told what was going to happen. when it was done, he came and got me and explained things to me. Very friendly and helpful staff.

3/2/2025

William, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. We can't wait to see you again, have a great day.

Business Response

JACKSON, MI

Douglas S|2024 GMC Canyon

Confirmed Service Customer

3/2/2025

Very friendly and efficient staff!

3/3/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

CROSSVILLE, TN

Carol C|2019 GMC Yukon

Confirmed Service Customer

3/3/2025

Everyone was very friendly and helpful. We did have to bring our Yukon back though because the alignment was not correct. This is the reason for 4 stars and not 5.

3/3/2025

Carol, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Max S|2025 GMC Acadia

Confirmed Sales Customer

3/3/2025

Everyone that we came in contact was helpful and friendly but especially our sales consultant, Mitch Rowe. He found the exact car for us, kept us informed of the delivery time and the perfect financing! This is the second vehicle he has sold us!

MITCHELL ROWE

3/4/2025

Max, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

FAYETTE, OH

Glenn N|2025 Buick Envista

Confirmed Service Customer

3/3/2025

Love the communication from start to finish!

3/4/2025

Glenn, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

BLISSFIELD, MI

Jerome U|2020 Buick Envision

Confirmed Service Customer

3/4/2025

Very informative, polite and timely

3/5/2025

Jerome, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

JEROME, MI

Lorrie W|2021 GMC Acadia

Confirmed Service Customer

2/26/2025

I’m still waiting for a call back for my detailing.

2/27/2025

Lorrie, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

SWANTON, OH

Sylvia B|2019 Buick Encore

Confirmed Service Customer

2/27/2025

Everyone was polite and friendly. Very professional staff.

2/28/2025

Sylvia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Sherri K|2025 Buick Encore GX

Confirmed Sales Customer

2/27/2025

Patric was very helpful & made the buying experience very easy

PATRIC HUFF

2/28/2025

Sherri, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Thank you again for choosing Clift Buick-GMC and we hope to see you again.

Business Response

ADRIAN, MI

Patricia R|2016 Buick Encore

Confirmed Service Customer

2/27/2025

Never got phone calls to let me know about parts got text message saying what was needed but not why it was needed prices are extremely high so will be looking for someone else to do the work on my car

2/28/2025

Patricia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 575-9108 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ADRIAN, MI

Jeffery W|2025 GMC Sierra 1500

Confirmed Sales Customer

3/3/2025

It's always a pleasant experience dealing with Mitch and Brandon at Clift Buick GMC

MITCHELL ROWE

3/5/2025

Jeffery, thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ONSTED, MI

William M|2025 Buick Envista

Confirmed Service Customer

3/3/2025

Arrived at service center and was promptly informed about the service that was being done on my new Buick. Oil change & tire rotation, and 5000 mile check preformed. Out the door less than one hour. Thankful for quick service and the car wash.

3/5/2025

William, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MONROE, MI

Brian C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

3/5/2025

Really appreciate your shuttle service and friendly service.

3/6/2025

Brian, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BRITTON, MI

Robert B|2023 Buick Envision

Confirmed Service Customer

3/6/2025

Very thorough and high quality service. Very good waiting area and restrooms.

3/7/2025

Robert, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANITOU BEACH, MI

Madonna S|2016 GMC 1500 Sierra

Confirmed Service Customer

3/7/2025

Customer service is excellent,nice people, willing to work with you on payments if you can't pay in full which is awesome.

3/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Gary S|2025 GMC Sierra 1500

Confirmed Sales Customer

3/8/2025

Great experience overall! Mark Hartley is one of the best in the business and I was lucky to get him when I walked into the dealership that day. Mark is a very transparent person and we spent about 5 minutes in total laying out exactly what I wanted and what we could do. This was by far the best buying experience I have ever had. I think I spent a total of 2 hours start to finish at your dealership and that never happens. You guys need to give Mark a raise because he is that good, that I actually paid a little more/month than another GMC dealer had quoted me. Mark earned my business by being honest, transparent and not pushy. Great job ClifT!

MARK HARTLEY

3/11/2025

Gary, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Thank you again for choosing Clift Buick-GMC and we hope to see you again.

Business Response

SALINE, MI

Julie M|2023 GMC Acadia

Confirmed Service Customer

3/10/2025

Friendly and knowledgeable staff

3/12/2025

Julie, your wonderful feedback and rating mean a lot to us. Thank you for choosing Clift Buick-GMC and we hope to see you again.

Business Response

MAUMEE, OH

Lawrence K|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

3/11/2025

It was a good experience from the time I entered the shop for my oil change.

3/11/2025

Lawrence, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Scott W|2024 Buick Envista

Confirmed Service Customer

3/12/2025

Great

3/13/2025

Scott, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Peggy H|2022 Chevrolet Equinox

Confirmed Service Customer

3/12/2025

It was my first oil change since I purchased my Equinox, I was treated like a Queen. Thank you all very much.

3/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Larry H|2021 Buick Encore

Confirmed Service Customer

3/12/2025

everbody was great

3/14/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

ADRIAN, MI

Leah L|2022 GMC Savana

Confirmed Service Customer

3/12/2025

Mechanic Chris was great. Very happy with the service.

3/14/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC, and we hope to see you again soon!

Business Response

MORENCI, MI

Leslie A|2017 GMC Terrain

Confirmed Service Customer

3/7/2025

Very good, did what we ask for. will be getting fixed what they found with this sevice.

3/9/2025

Leslie, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

David M|2019 GMC Acadia

Confirmed Service Customer

3/7/2025

Knowledgeable service

3/9/2025

David, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

ADRIAN, MI

Richard G|2016 Chevrolet Colorado

Confirmed Service Customer

3/9/2025

Like your service but too much time is spent on trying to sell me more services. Came for an oil change/tire rotation....was there for almost 1 1/2 hrs! I appreciate you checking things on the vehicle but it's gotten to be too much. I talked to 2 service advisors and another person ...may have been a mechanic who showed me thousands of dollars of things to fix on my truck! I just wanted an oil change!!! And then the mechanic broke my glovebox.

3/10/2025

Richard, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 677-7340 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ADRIAN, MI

Gary M|2021 Buick Enclave

Confirmed Service Customer

3/10/2025

Fast, professional, complete and courteous service.

3/12/2025

Gary, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Craig G|2014 GMC Terrain

Confirmed Service Customer

3/10/2025

great

3/12/2025

Craig, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HARTLAND, MI

Mark H|2023 GMC Acadia

Confirmed Service Customer

3/12/2025

Excellent Service as always.

3/13/2025

Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Megan B|2021 Buick Encore GX

Confirmed Service Customer

3/12/2025

I had a 745am appointment, after asking fir an update @ 10am I received a phone call that it hadn't even been serviced yet. Luckily, I was off that day but it still messed up my plans. Why have a set appointment time if they are not followed?

3/13/2025

Megan, we regret to hear that you are displeased with your recent experience with us. Please contact us at (866) 677-7340 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

ADRIAN, MI

Raymond G|2023 Buick Envision

Confirmed Service Customer

3/13/2025

Brain did an excellent job explaining everything. Thanks very helpful

3/14/2025

Raymond, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC - Service! We look forward to your next visit! Take care!

Business Response

STERLING HEIGHTS, MI

Kay M|2018 Buick Enclave

Confirmed Service Customer

3/12/2025

Quick and efficient.

3/14/2025

Kay, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TIPTON, MI

Pamela G|2023 Buick Envision

Confirmed Service Customer

3/18/2025

Chuck was very helpful, friendly . The oil change took a shorter time than I expected. Nice waiting room and very clean.

3/19/2025

Pamela, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROOKLYN, MI

Thomas M|2023 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/18/2025

I came in at a last minute type issue with my ignition push button failure. They took care of me right away. Great Job!

3/19/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CEMENT CITY, MI

Lenette S|2017 Buick Enclave

Confirmed Service Customer

3/19/2025

The service advisor was friendly and helpful. The inspection was very thorough When I got home there was oil leaking on my cement. When the oil is drained it would be a good idea to wipe the area that the oil was sitting on. Thanks

3/20/2025

Lenette, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 677-7340.

Business Response

ADRIAN, MI

Kenneth L|2019 GMC 1500 Sierra

Confirmed Service Customer

3/20/2025

it went good

3/21/2025

Kenneth, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLAYTON, MI

Bill M|2022 Chevrolet Malibu

Confirmed Service Customer

3/24/2025

The Clift team always does a great job taking care of customers.

3/25/2025

Bill, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TECUMSEH, MI

Darren M|2025 GMC Sierra 2500 HD

Confirmed Service Customer

3/24/2025

Great

3/25/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADDISON, MI

Ronald C|2023 Buick Encore GX

Confirmed Service Customer

3/26/2025

Everything was satisfactory to me

3/27/2025

Ronald, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTHWOOD, OH

Toni M|2015 Buick Enclave

Confirmed Service Customer

3/28/2025

Great!

3/30/2025

Toni, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

HUDSON, MI

Lawrence D|2025 GMC Sierra 1500

Confirmed Sales Customer

3/22/2025

everyone we met during are car search and now purchase were a pleasure doing business with. No reason to go anywhere else. They definitely worked hard to earn my trust and respect.

STEVEN CAGLE

3/24/2025

Lawrence, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Barbara F|2014 Chevrolet Equinox

Confirmed Service Customer

3/24/2025

The things were done in a timely manner and I was told of things that may need repaired in the near future. Not having the car yet for a year I was surprised what may be needed seeings I bought the car last July

3/25/2025

Barbara, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Sandra S|2023 Buick Envision

Confirmed Service Customer

3/25/2025

Always treated respectfully, service is always timely and efficient.

3/26/2025

Sandra, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

Business Response

ADRIAN, MI

Neil H|2018 GMC Terrain

Confirmed Service Customer

3/27/2025

Great experience! Friendly and knowledgeable Staff!

3/28/2025

Neil, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Clift Buick-GMC

Business Response

TECUMSEH, MI

Matthew D|2025 GMC 1500 Sierra

Confirmed Sales Customer

3/29/2025

Mark was extremely helpful and answered all my questions quickly and accurately. Was able to pick up my truck at my desired time.

MARK HARTLEY

3/31/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ONSTED, MI

Jody F|2021 Buick Enclave

Confirmed Service Customer

3/30/2025

I told them to wash my car. That never happened! I had a rock fly up and hit the window. I was so scared! I have never had that happen to me. The fellow who took care of me was so kind!

3/31/2025

Jody, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

FAYETTE, OH

Payton W|2025 GMC Acadia

Confirmed Sales Customer

3/30/2025

Mitch the sales man that helped me purchase my 2025 Acadia was outstanding he made sure I had all the amenities and packages and helped us with our new vehicle once we purchased it he sat down with us going over everything and how it works also a day later I had a question about my cruise control and I pulled in there and without hesitation Mitch came out and showed me how to work the cruise control thank you guys very much

MITCHELL ROWE

3/31/2025

Payton, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ADRIAN, MI

Jacob F|2012 GMC Yukon

Confirmed Service Customer

3/28/2025

I usually don't have any issues when I get oil changed at Clifts but this time different. I was made aware that I had a oil leak upon visual inspection. Which isn't true, the vehicle pictured in my paperwork and email doesn't match! I don't know if this was a mistake or intentional. And I also asked for my service suspension light to be reset and checked and it wasn't. Had suspension work done and service light wasn't reset. Disappointed in what took place on this visit.

3/30/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 677-7340 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ADRIAN, MI

Sherry C|2025 GMC Yukon XL 1500

Confirmed Sales Customer

3/31/2025

They were very helpful and patient.

MARK HARTLEY

4/1/2025

Sherry, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUDSON, MI

Michael L|2025 Buick Envision

Confirmed Sales Customer

4/1/2025

Matt was extremely helpful and made the whole process of buying a car so easy.

MARK HARTLEY

4/2/2025

Michael, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Mike P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/1/2025

They squeezed me in on a moment's notice, gave me fast service, and Gene was very kind, humble and professional. Well-done, Clift!

4/3/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

HOWELL, MI

Dennis R|2019 Chevrolet Traverse

Confirmed Service Customer

4/2/2025

We had some body damage repaired at the Body Shop. The repair was fine, but the back end of the vehicle has shoe prints and paint dust all over where removal and replacement of the back window for painting took place. Disappointed that the mess inside the vehicle was not cleaned up.

4/5/2025

Dennis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 575-9108 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ADRIAN, MI

Kent S|2025 GMC 1500 Sierra

Confirmed Sales Customer

4/5/2025

Everyone was friendly. We came from 1.25 hours away with the understanding we could test drive and take it home if we liked that day. There was a misunderstanding that occurred and we had to come back the next day, which was inconvenient. When we did come back it was an expedited experience. We were told the car was going to have a very thorough detail, and it was better than the day before but many small things were missed. ( not a huge deal) .

CARL MCLAUGHLIN

4/7/2025

Kent, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 677-7340.

Business Response

LIVONIA, MI

Roger M|2022 GMC 1500 Sierra

Confirmed Service Customer

4/1/2025

I have gone to Clifts a number of years and they always can help me with my selection of a car or truck and with a great service dept to back them up. Thanks for all the help

4/3/2025

Roger, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clift Buick-GMC!

Business Response

DEERFIELD, MI

Dave H|2008 Chevrolet Impala

Confirmed Service Customer

4/2/2025

Great

4/4/2025

Dave, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NAPOLEON, OH

Thaddeus S|2021 Buick Encore

Confirmed Service Customer

4/7/2025

Purchased 4 new tires and was very satisfied. One thing we were hoping that you had was Road Hazard, that would be a nice feature to offer your customers. At one time you did have this feature. If you do get this, is that something that can be added to our tires at a later date??

4/9/2025

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADDISON, MI

Janelle A|2025 Buick Encore GX

Confirmed Sales Customer

4/7/2025

I got just what I asked for.

PATRIC HUFF

4/9/2025

Janelle, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ADRIAN, MI

Cathy T|2025 Buick Envision

Confirmed Sales Customer

4/8/2025

Very impressed with the entire staff. Patrick’s help made our purchase so easy and all aspects were handled exceptionally efficiently. Working with finance staff also went very smoothly. It was a great experience,

PATRIC HUFF

4/9/2025

Cathy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Jon B|2024 GMC Sierra 1500

Confirmed Service Customer

4/10/2025

Fast recall, oil change and wash, thanks chuck

4/11/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Rebecca A|2020 GMC Acadia

Confirmed Service Customer

4/11/2025

Accommodating and informative.

4/13/2025

Rebecca, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROOKLYN, MI

Robert R|2017 GMC Terrain

Confirmed Service Customer

4/14/2025

Waited there for two hours and actual work was a half hour wish we would have known that it would take that long. Don’t understand why we sat there for two hours.

4/15/2025

Robert, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (866) 575-9108.

Business Response

ADRIAN, MI

Linda E|2023 GMC Acadia

Confirmed Service Customer

4/7/2025

Professional, knowledgeable, and thorough.

4/9/2025

Linda, we are so happy to read such a great review about Clift Buick-GMC! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HUDSON, MI

Mary V|2015 GMC Terrain

Confirmed Service Customer

4/8/2025

Everyone was efficient

4/9/2025

Mary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Nathan S|2019 GMC Canyon

Confirmed Service Customer

4/10/2025

Fast and friendly service

4/10/2025

Nathan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Sally B|2025 Buick Encore GX

Confirmed Sales Customer

4/10/2025

Very helpful

TODD WELCH

4/11/2025

Sally, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

Joel W|2024 GMC Sierra 1500

Confirmed Service Customer

4/11/2025

Victor was amazing. Kept me updated on the progress on my truck. Definitely going back for my next service appointment!!

4/12/2025

Joel, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Belinda T|2015 Buick Verano

Confirmed Service Customer

4/12/2025

I was very pleased with my service on my vehicle thank you

4/14/2025

Belinda, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC - Service and we hope to see you again soon!

Business Response

TECUMSEH, MI

Michelle S|2024 Chevrolet Equinox

Confirmed Service Customer

4/14/2025

Everyone was very nice/attentive

4/15/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI

Casey W|2024 GMC Terrain

Confirmed Service Customer

4/14/2025

always a pleasure to come in

4/15/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROSSFORD, OH

Jeffrey F|2023 GMC SIERRA K15

Confirmed Service Customer

4/15/2025

Very happy with my service. Very friendly and knowledgeable staff

4/16/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Phil K|2024 GMC Yukon

Confirmed Service Customer

4/14/2025

Great Family Run Organization.

4/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

ONSTED, MI

Clell F|2020 Chevrolet Equinox

Confirmed Service Customer

4/14/2025

Excellent communication. Much appreciated shuttle. Friendly sales department.

4/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

CLINTON, MI

Thomas A|2023 GMC Acadia

Confirmed Service Customer

4/14/2025

Very happy with the experience

4/15/2025

Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ADRIAN, MI

Linda H|2004 Buick Century

Confirmed Service Customer

4/14/2025

Honest and friendly ☺️

4/16/2025

Linda, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Terry M|2025 Buick Envision

Confirmed Sales Customer

4/15/2025

not the best no transparently

CRISTIAN DOROBANTU

4/16/2025

Terry, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (866) 677-7340 so we can assist you further.

Business Response

BLISSFIELD, MI

Mark H|2023 GMC Acadia

Confirmed Service Customer

4/16/2025

Excellent service as always!

4/17/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Theresa F|2022 GMC Yukon

Confirmed Service Customer

4/16/2025

Oil change was done in a timely manner.

4/17/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

EAST JORDAN, MI

Michael G|2023 GMC Sierra 1500

Confirmed Service Customer

4/16/2025

Very courteous and thorough on what was going to happen and updated on my status as they were working on it!

4/17/2025

Thanks Michael! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Business Response

HUDSON, MI

Douglas B|2014 Chevrolet Tahoe

Confirmed Service Customer

4/17/2025

My engine problem was found promptly on my used and now 10-year-old Tahoe. The engine was misfiring due to way too old spark plugs. Solved the problem with replacing all plugs and wires. Now running like a top - mebbe even better than for the 5 years I've driven it. My gas mileage will probably increase too!!

4/18/2025

Douglas, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

TECUMSEH, MI

Karen Y|2025 Buick Encore GX

Confirmed Sales Customer

4/21/2025

Always a pleasure to deal at Clift! We love Todd Welch. He always works very hard to get us a payment that we can afford.

TODD WELCH

4/22/2025

Karen, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Thank you again for choosing Clift Buick-GMC and we hope to see you again.

Business Response

HUDSON, MI

Clarence T|2025 Buick Encore GX

Confirmed Sales Customer

4/17/2025

We bought a very nice, one year old Buick Encore, with low milage, we enjoyed how well we were treated and how we were informed about all the things we needed to know about the car. Sadly we were in an accident two weeks later and the car was totaled. I let your salesmen, Patrick, know what had happened and he took it from there. He found another Buick Encore, only this one was brand new, same color, almost the same everything. Steve, got us all the discounts we could get and made us feel like we were somebody. We have bought a lot of vehicles in our time, but, we have never been treated so well as we were at your dealership. We both come from large families and all of them know how it went. Thanks Patrick and Steve, you made our injuries feel a lot better.

PATRIC HUFF

4/18/2025

Clarence, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKLYN, MI

John C|2003 Chevrolet Silverado 1500HD

Confirmed Service Customer

4/18/2025

Finally got my oil pan gasket replaced. So far haven't seen any oil leak. Still have a little whistle noise off the clutch fan. Now if can get my heater working right. Other than that good job.

4/21/2025

John, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 677-7340 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

TECUMSEH, MI

Sharon L|2022 Buick Encore GX

Confirmed Service Customer

4/18/2025

Most pleasant service! Very professional. Thank you!

4/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ONSTED, MI

Kevin R|2024 Buick Envista

Confirmed Service Customer

4/19/2025

Prompt attention the minute I drove in, professional service, fantastic job.

4/21/2025

Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Larry M|2023 Buick Envision

Confirmed Service Customer

4/21/2025

Very friendly, fast, excellent work!

4/22/2025

Larry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BRITTON, MI

Linda H|2004 Buick Century

Confirmed Service Customer

4/21/2025

It was very pleasant and reassuring to get my car repaired everyone is very nice

4/22/2025

Linda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Barbara R|2021 Buick Encore GX

Confirmed Service Customer

4/21/2025

Victor , did a great job explaining about the service I needed . Great attitude and also answered all of my questions .

4/22/2025

Barbara, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Michael R|2022 Buick Enclave

Confirmed Service Customer

4/22/2025

Staff did an excellent job

4/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ONSTED, MI

Brian W|2021 GMC 1500 Sierra

Confirmed Service Customer

4/22/2025

Quick fast service

4/23/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

JEROME, MI

Carl M|2023 GMC Sierra 1500

Confirmed Service Customer

4/24/2025

Great deal and the process was made quick and easy

4/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Dale K|2016 Chevrolet Equinox

Confirmed Service Customer

4/24/2025

Technician was able to perform all repairs quickly and accurately

4/25/2025

Dale, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MONROE, MI

Richard G|2016 Chevrolet Colorado

Confirmed Service Customer

4/25/2025

Workers are friendly but I thought it took way too long to do a wheel alignment! I was there for two hours....seems like it should only take an hour at most.

4/27/2025

Richard, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 575-9108 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ADRIAN, MI

Toni M|2013 Buick LaCrosse

Confirmed Service Customer

4/25/2025

Well done!

4/27/2025

Toni, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUDSON, MI

Nancy T|2024 Buick Encore GX

Confirmed Service Customer

4/25/2025

Everyone was helpful

4/27/2025

Nancy, thank you so much for your positive comments about Clift Buick-GMC - Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PETERSBURG, MI

James D|2020 Buick Enclave

Confirmed Service Customer

4/28/2025

Just an oil change this visit

4/29/2025

James, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Barth W|2024 GMC Sierra 1500

Confirmed Service Customer

4/28/2025

Work was excellent but left the inside driver’s side seat and console a mess

4/29/2025

Barth, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (866) 677-7340 so we can assist you further.

Business Response

BROOKLYN, MI

Francis B|2018 Chevrolet Equinox

Confirmed Service Customer

4/28/2025

WAS very satisfied service and speed that work was done in

4/29/2025

Francis, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

MORENCI, MI

Elaine Y|2025 Buick Encore GX

Confirmed Sales Customer

4/22/2025

Mark is a very helpful and knowledgeable man. Patient and willing to take time with us, answering questions and setting up technical things we didn't understand. Always enjoy doing business with Mark

MARK HARTLEY

4/23/2025

Elaine, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Neil H|2018 GMC Terrain

Confirmed Service Customer

4/23/2025

Clift Team did a great job! They were friendly, courteous and communicated often with regards to the status of my car repair and service.

4/24/2025

Neil, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TECUMSEH, MI

Dennis S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/25/2025

They completed the service as expected.

4/27/2025

Dennis, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAND CREEK, MI

Zach M|2018 Chevrolet Volt

Confirmed Service Customer

4/28/2025

They was friendly

4/29/2025

Zach, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Steven W|2025 GMC Acadia

Confirmed Sales Customer

4/30/2025

Great service

STEVEN CAGLE

4/30/2025

Steven, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANSING, MI

Estella V|2025 Buick Encore GX

Confirmed Sales Customer

4/30/2025

Everything went smoothly. Great people to work with. Made the process much easier. They showed that they really care about the customers.

PATRIC HUFF

5/1/2025

Estella, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Jeffery T|2021 GMC 1500 Sierra

Confirmed Service Customer

5/1/2025

Came in to do a diagnose for a check engine light. Turned out to be a sensor, Clift's had it in stock and was able to take care of the repair in a timely manner.

5/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

TOLEDO, OH

Paul J|2025 GMC 1500 Sierra

Confirmed Sales Customer

5/1/2025

Clift Buick/GMC have always treated my wife and I like family and once again that remained to be true. The whole dealship team welcomes you in and makes you feel like welcomed. We have been going to Clift for many years and we will continue to go to Clift in the years to come. We are once again happy customers with our new GMC Sierra truck. Thanks to everyone who made this happen! Sincerely, Paul and Lori Jensen

CARL MCLAUGHLIN

5/2/2025

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

Matthew D|2025 GMC 1500 Sierra

Confirmed Service Customer

4/28/2025

Service was thorough. Communication was clear.

4/29/2025

Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ONSTED, MI

Thomas C|2022 GMC Terrain

Confirmed Service Customer

4/29/2025

Very professional and courteous. However,almost 2 hours for a scheduled oil change is a bit ridiculous. I understand thorough but that is to much time out of o es day...especially when scheduled

4/30/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRITTON, MI

Sue M|2025 Buick Encore GX

Confirmed Sales Customer

4/30/2025

Very kind and explainded everything so I could understand

PATRIC HUFF

5/1/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HUDSON, MI

Lorrie W|2021 GMC Acadia

Confirmed Service Customer

5/1/2025

Chris Cool took very good care of me. He kept me informed regarding my car and ResistAll warranty.

5/2/2025

Lorrie, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! We sincerely value your business and look forward to your next visit!

Business Response

SWANTON, OH

Bruce V|2021 GMC 3500HD Sierra

Confirmed Service Customer

5/1/2025

Emma has been great to work with.

5/2/2025

Bruce, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HUDSON, MI

Charles B|2023 GMC Acadia

Confirmed Service Customer

5/1/2025

Very professional service personnel. Everything was explained clearly and updates were timely. I was in and out quickly. Thank you for your attention to detail.

5/2/2025

Charles, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ONSTED, MI

Jamie M|2022 GMC Yukon

Confirmed Service Customer

5/2/2025

I drive all the way from Cass City mi to have Clift do my oil change and maintenance. No other dealership compares! The attention to detail, the professionalism and just down right nice service people! Chuck is amazing and always remembers me and is funny kind and makes me feel special as a customer! Thank you Clift for being a great amazing dealership!

5/3/2025

Thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

CASS CITY, MI

Anjanetta C|2018 GMC Acadia

Confirmed Service Customer

5/6/2025

From the start, Victor was very approachable with questions and answers and new tires and a left rear noise. Victor was very approachable when I arrived. Offered me a free car wash which is always nice. Victor was able to inform and discuss required needed repairs to the rear pricing and discussed additional safety checks. Jean checked me out and resolved the payment issue with sun bit I think is the name of the program and that was very comforting. Customer friendly support. In addition, as I had had a blowout to the left rear tire, Victor assisted me with putting the lug nut wrench back in position, with Jean assisting as needed. Team effort a plus all around

5/7/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YPSILANTI, MI

Suzanne F|2025 Buick Encore GX

Confirmed Sales Customer

5/1/2025

I love dealing with Mike White and Carl McLaughlin!

CARL MCLAUGHLIN

5/2/2025

Suzanne, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

Business Response

SAND CREEK, MI

Austin R|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

5/5/2025

everything went well

TODD WELCH

5/6/2025

Austin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

PALMYRA, MI

Margaret C|2023 GMC Terrain

Confirmed Service Customer

5/5/2025

GREAT JOB ALL THE WAY AROUND.

5/6/2025

Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/5/2025

Very thing was good

5/6/2025

Bob, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ADRIAN, MI

Torah F|2017 Chevrolet Equinox

Confirmed Service Customer

5/7/2025

I had just bought my car at the end of March and reached out to have my brakes looked at less than a month later. However I was still charged for the service. They did it quickly and were nice. But I was given a packet saying I needed my calipers replaced but when I asked about it and they said I do not need to fix them and they're fine. I left slightly confused.

5/8/2025

Torah, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 677-7340 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ADRIAN, MI

Cathy D|2021 GMC Terrain

Confirmed Service Customer

4/24/2025

I took my car in for what I hoped would be a quick, minor repair. It ended up being a much bigger job than I imagined it would be. The service rep was very nice and kept me informed as to what was going on with my vehicle every step. My warranty covered most of my costs, leaving me only with the cost of my oil change, wipers, and few other things. I was very pleased with the repairs and how I was kept informed.

5/8/2025

Cathy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Nicole K|2020 Chevrolet Equinox

Confirmed Service Customer

5/11/2025

Chris C. Was very polite and helpful from start to finish.

5/12/2025

Nicole, thank you for your kind review, we are happy to pass along your comments to Chris here at Clift Buick-GMC! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Andrew C|2024 Buick Envision

Confirmed Service Customer

5/12/2025

Very good customer service. Let you know in a video about issues.

5/12/2025

Andrew, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SYLVANIA, OH

David P|2021 Chevrolet Trax

Confirmed Service Customer

5/7/2025

They are nice

5/8/2025

David, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Jeffrey S|2020 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

They got me in quickly and took care of my problem in a timely manner.

5/11/2025

Jeffrey, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

BROOKLYN, MI

Karen W|2018 GMC Terrain

Confirmed Service Customer

5/9/2025

Quick and complete!

5/11/2025

Karen, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TECUMSEH, MI

David K|2020 GMC Terrain

Confirmed Service Customer

5/12/2025

Emma is wonderful. She was very tentative to me about my car repairs. Brandi was great at checkout. Quick and easy.

5/14/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

NORTH FORT MYERS, FL

Margarete B|2024 GMC Acadia

Confirmed Service Customer

5/13/2025

Victor was my advisor. I have nothing but compliments for him.

5/14/2025

Margarete, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAND CREEK, MI

Charlene D|2013 GMC Acadia

Confirmed Service Customer

5/14/2025

I needed my tail light assembly replaced. I stopped in on Tuesday, they looked it over, took photos and explained what would be needed to repair it. They ordered the parts, and called me on Wednesday that the parts were in and they could make the repair on Friday. All in the same week! The repair took about an hour. The waiting area is very comfortable, clean and Connie and Rob very professional, helpful and friendly. Didn't meet the technician, but the work on the tail light is excellent. I had a previous incident needing body shop and that visit was also handled very efficiently, and I was very satisfied with the workmanship on that repair also. I would recommend Clift Body Shop.

5/15/2025

Charlene, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BRITTON, MI

Madonna S|2016 GMC 1500 Sierra

Confirmed Service Customer

5/14/2025

You guys are very good at what you do .nice,explains thoroughly.i love that we can make payments if need be .

5/16/2025

Madonna, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Jennifer H|2014 Chevrolet Spark

Confirmed Service Customer

5/15/2025

My experience with Jaime Myers was horrible.He treated me like I was a nobody. He was asking personal questions. Telling me I had pay for damage onto a rent a car I had, which I didn't never damage . He had my car three times couldn't figure out it was the transmission. Which that's fine. I don't mind making a mistake but the way Jaimie Meyers talked to me and treated me I'll never be back. He would say he has called me never any missed calls from him. He lies.

5/16/2025

Jennifer, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 677-7340. We look forward to hearing from you.

Business Response

ADRIAN, MI

Dean S|2023 GMC Yukon XL 1500

Confirmed Service Customer

5/15/2025

Always hassle free . In and out .

5/16/2025

Thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

NORTHVILLE, MI

Dennis H|2023 GMC Yukon

Confirmed Service Customer

5/15/2025

Very easy to deal with the service people !

5/16/2025

Dennis, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Robert H|2025 GMC Sierra 1500

Confirmed Service Customer

5/16/2025

Friendly, courteous and on time service.

5/18/2025

Robert, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ADRIAN, MI

Thomas W|2018 GMC 1500 Sierra

Confirmed Service Customer

5/16/2025

Brandon and team always do a great job.

5/18/2025

Thomas, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TECUMSEH, MI

Troy V|2015 GMC Yukon

Confirmed Service Customer

5/18/2025

Overfilled my oil change

5/19/2025

Troy, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (866) 677-7340 so we can assist you further.

Business Response

JASPER, MI

Patrick A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/19/2025

They were on time. Very nice

5/20/2025

Patrick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Harold R|2023 GMC Acadia

Confirmed Service Customer

5/19/2025

Good as usual

5/21/2025

Harold, we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLAYTON, MI

Garry G|2025 Buick Encore GX

Confirmed Sales Customer

5/20/2025

Everything went good. Mark H. did a great job as usual.

MARK HARTLEY

5/21/2025

Garry, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Lisa L|2025 Buick Envision

Confirmed Sales Customer

5/20/2025

🤩

MARK HARTLEY

5/21/2025

Lisa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Melinda W|2025 Buick Envista

Confirmed Sales Customer

5/21/2025

Brian was a fantastic sales rep. He made the whole process easy. He even came in on his day off for our pick up. Steve n financing was also great. Very friendly.

BRIAN RODRIGUEZ

5/22/2025

Melinda, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Teresa G|2017 GMC Yukon

Confirmed Service Customer

5/12/2025

Gene was excellent and communicated with me every step of the way. He kept me updated and made sure I had rental vehicles.

5/14/2025

Teresa, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Margaret C|2023 GMC Terrain

Confirmed Service Customer

5/13/2025

ALWAYS A GREAT JOB!

5/14/2025

Margaret, thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

ADRIAN, MI

Renata V|2016 Chevrolet Equinox

Confirmed Service Customer

5/15/2025

Yall always get my car together when she need it

5/16/2025

Renata, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

James F|2023 Buick Envision

Confirmed Service Customer

5/16/2025

Done on time and helpful advisor

5/17/2025

James, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ONSTED, MI

Jane G|2025 GMC Sierra 1500

Confirmed Sales Customer

5/21/2025

Everything was great. Mark took care if me as always.

MARK HARTLEY

5/22/2025

Jane, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLISSFIELD, MI

Alison P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/25/2025

Extremely friendly and professional. Listened to all our concerns

5/26/2025

Alison, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PITTSFORD, MI

Eric R|2019 Chevrolet Traverse

Confirmed Service Customer

5/26/2025

Said I was told it maybe my alternator but the person checking my car said I need a new battery. My car died as I was driving down the road and is being towed back to the dealership

5/27/2025

Eric, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 575-9108 so we can work towards a resolution.

Business Response

ADRIAN, MI

Guion R|2019 GMC 1500 Sierra

Confirmed Service Customer

5/28/2025

a

5/29/2025

Guion, thank you for the five star rating! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADDISON, MI

James C|2025 Buick Encore GX

Confirmed Service Customer

5/29/2025

Without a wash it was faster than normal. I have always been critical of wheels after rotation thank you for torqueing them

5/30/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WAUSEON, OH

David M|2012 Chevrolet Camaro

Confirmed Service Customer

5/22/2025

Friendly service

5/23/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

William M|2025 Buick Envista

Confirmed Service Customer

5/23/2025

Made appointment for leaking tire. Was informed about nail in side wall. My warranty covers it, but No tires available. Had to order one. Just don't understand why a dealership don't have tires in stock that fit my New Buick. Plenty of New tires on racks. Now have to wait and drive back to dealership half hour away.

5/24/2025

William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 677-7340 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MONROE, MI

Jill H|2025 GMC Acadia

Confirmed Sales Customer

5/27/2025

Mark was extremely great to work with. It was as stress free as possible.

MARK HARTLEY

5/28/2025

Jill, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Carl M|2024 Buick Envista

Confirmed Service Customer

5/28/2025

Victor explained things very well, sent us the walk around inspection video and made the process very easy.

5/28/2025

Carl, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Denice M|2024 Buick Encore GX

Confirmed Service Customer

5/29/2025

All employees were very knowledgable and great to work with.

5/30/2025

Denice, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Clift Buick-GMC - Service and we hope to see you again.

Business Response

ONSTED, MI

Jeffrey F|2023 GMC Sierra 1500

Confirmed Service Customer

5/29/2025

Excellence service. Very impressed with your staff

5/30/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Wayne T|2023 Buick Encore GX

Confirmed Service Customer

5/29/2025

Took a bit longer than expected but otherwise good

5/30/2025

Wayne, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Clyde C|2025 GMC Sierra 1500

Confirmed Sales Customer

5/29/2025

Great salesman in Chris. Would have liked to got my hitch back could get it unlock seem like they could have cut it off, now it’s another sixty out of my pocket. Not happy with that and I would have liked a front liscense plate holder

CRISTIAN DOROBANTU

5/30/2025

Clyde, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 677-7340 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LAINGSBURG, MI

Patricia M|2011 GMC Terrain

Confirmed Service Customer

6/2/2025

Experience went well.

6/3/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Sandra M|2024 Buick Encore GX

Confirmed Service Customer

6/2/2025

I had an outstanding experience leasing another vehicle from Patric Huff at Clift Buick GMC. From the moment I walked in, everyone was welcoming, knowledgeable, and incredibly helpful. My leasing consultant, Patric Huff, took the time to understand my needs and guided me through every step of the process with transparency and professionalism. The entire team made the leasing process smooth and stress-free. They offered competitive lease terms, a great selection of vehicles, and answered all my questions clearly. I especially appreciated how quick and efficient the paperwork was — I was in and out much faster than expected. If you're looking for a hassle-free car leasing experience with excellent customer service, I highly recommend Patric Huff at Clift Buick GMC. He truly goes above and beyond to ensure you're satisfied from start to finish!

6/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

ADRIAN, MI

Tamara F|2025 GMC Sierra 1500

Confirmed Sales Customer

6/4/2025

Mark is always efficient and goes above and beyond to make our purchase a great experience. He certainly has earned our families trust and continued business.

MARK HARTLEY

6/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Todd D|2017 Buick Regal

Confirmed Service Customer

6/4/2025

Gene our advisor did a great job for us. We had our car back and fixed in less than 24 hours. We have been hesitant about using Clift because of previous bad experiences. Gene has changed our minds that this place is worth using in the future. Thank you

6/5/2025

Todd, thank you for your kind review; we are happy to pass along your comments to Gene here at Clift Buick-GMC! We hope to see you soon!

Business Response

ADRIAN, MI

Toni M|2015 Buick Enclave

Confirmed Service Customer

6/4/2025

Love my new tires!

6/5/2025

Toni, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUDSON, MI

Katherine P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/9/2025

Great service, very quickly done.

6/10/2025

Katherine, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Thomas T|2017 Buick Enclave

Confirmed Service Customer

6/9/2025

Very professional, knowledgeable, personabke

6/10/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Linda C|2020 Chevrolet Trax

Confirmed Service Customer

6/10/2025

Your dealership is always so welcoming, friendly and thoughtful. Emma Miller is a brilliant young woman and a wonderful asset to Buick GMC. She can figure out anything and obviously loves her work! I’m so happy to see that she is assigned to me when I have a service problem because she can quickly find a solution and never gives up!

6/11/2025

Linda, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Jeff R|2010 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Thank you for detailed info on my vehicle.

6/12/2025

Jeff, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Margaret C|2023 GMC Terrain

Confirmed Service Customer

6/12/2025

ALL GREAT AS USUAL

6/13/2025

Thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Barbara Y|2015 GMC Terrain

Confirmed Service Customer

6/12/2025

Good experience

6/13/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TECUMSEH, MI

Keith K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/13/2025

Very professional and accommodating

6/15/2025

Keith, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

David S|2020 Buick Envision

Confirmed Service Customer

6/14/2025

They gave me one price roughly $500.00 Called Clift back.Price $3,550.17 because they had to add on gas tank because they could not find the part. I then found a reputable 5 star auto repair company that replaced everything that Clift was saying that they would do.They also replaced it with all Genuine GM Parts also the part that you couldn’t find at your dealership.They did this minus the gas tank.Not Needed,for $2,898.00.

6/16/2025

David, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. When you have an opportunity, please reach out to us at (866) 677-7340 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

TECUMSEH, MI

Carol V|2022 Buick Encore GX

Confirmed Service Customer

6/14/2025

The service staff was very patient and understanding in dealing with my elderly and hard of hearing husband, Thank you.

6/16/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORENCI, MI

Stacey S|2021 Chevrolet Blazer

Confirmed Service Customer

6/16/2025

I was very pleased with the service I received

6/17/2025

Stacey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MORENCI, MI

Margaret S|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

5/29/2025

I felt they all went over and above to make this a good experience for me

5/30/2025

Margaret, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Jared L|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2025

Great work

6/5/2025

Jared, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HUDSON, MI

Andrew C|2024 Buick Envision

Confirmed Service Customer

6/4/2025

Everyone is kind and will to help.

6/5/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SYLVANIA, OH

Dennis H|2024 GMC Acadia

Confirmed Service Customer

6/9/2025

Always friendly service! They aim to please

6/10/2025

Thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Daniel D|2022 GMC Canyon

Confirmed Service Customer

6/10/2025

All went well

6/11/2025

Daniel, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Laurie L|2023 GMC Terrain

Confirmed Service Customer

6/10/2025

Kind, knowledgeable, and professional, employees

6/11/2025

Laurie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TOLEDO, OH

John S|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/12/2025

Keep up the good work

6/13/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC - Service and we hope to see you again soon!

Business Response

SAND CREEK, MI

Dale S|2025 GMC Sierra 1500

Confirmed Sales Customer

6/12/2025

Staff is friendly and helpful. Great service and great prices. Would highly recommend!

CRISTIAN DOROBANTU

6/13/2025

Dale, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DESHLER, OH

Timothy C|2014 Buick LaCrosse

Confirmed Service Customer

6/13/2025

Jamie and the techs did a great job!

6/13/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Joyce S|2025 Buick Encore GX

Confirmed Service Customer

6/18/2025

Very informative and quick!

6/19/2025

Joyce, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ADRIAN, MI

Jerome B|2020 GMC 2500HD Sierra

Confirmed Service Customer

6/18/2025

The staff were very courteous

6/19/2025

Jerome, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

CLARKLAKE, MI

Thomas A|2025 GMC Sierra 1500

Confirmed Sales Customer

6/18/2025

Easy and simple, couldn't have been any better!

MARK HARTLEY

6/19/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Craig V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2025

Very good and very friendly and informative

6/22/2025

Craig, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUDSON, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/19/2025

I was very well taken care of, now we’ll see how the outcome comes.

6/20/2025

Bob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Candace R|2023 GMC Terrain

Confirmed Service Customer

6/19/2025

Always friendly with the greatest concern for the care of my auto as well as my interests.

6/20/2025

Candace, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKLYN, MI

Diane V|2017 Buick Encore

Confirmed Service Customer

6/19/2025

I was able to tell my complaints to the Service director and he validated my concerns and made things right.

6/20/2025

Diane, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Aaron B|2024 GMC Sierra 2500 HD

Confirmed Service Customer

6/20/2025

Good communication

6/23/2025

Aaron, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Lisa G|2024 GMC Acadia

Confirmed Service Customer

6/20/2025

Victor was very detailed and made sure I understood everything

6/23/2025

Lisa, we're happy to hear you had such a positive experience with Victor! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

Mark B|2020 GMC 1500 Sierra

Confirmed Service Customer

6/20/2025

The staff at Cliff did a great job. They change on my truck and got in and out very quickly and it was a great experience. Good job.

6/23/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKLYN, MI

Michael L|2025 GMC Sierra 1500

Confirmed Sales Customer

6/19/2025

My salesman; Steve Cagle came highly recommended. And it’s for a reason, he worked for almost 2 weeks to locate my truck with the options, color and interior I wanted. Also was very knowledgeable about the functions of the truck and took his time to show me everything. Steve also set ip MYGMC app, glad to have that assistance. Thanks Steve! Financing went quick and accurate and it was nice to have a tour and to meet with Jamie Myers in service

STEVEN CAGLE

6/20/2025

We're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. We sincerely value your business and look forward to your next visit!

Business Response

SYLVANIA, OH

Thomas M|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/20/2025

Everyone seems friendly and professional. Prices of services are a bit expensive.

6/23/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (866) 677-7340 so we can assist you further.

Business Response

CEMENT CITY, MI

Greg W|2020 GMC Acadia

Confirmed Service Customer

6/21/2025

Courteous prompt

6/23/2025

Greg, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

TECUMSEH, MI

Anthony M|2021 GMC 1500 Sierra

Confirmed Service Customer

6/23/2025

Service dept wss very helpful and explained needed repairs.

6/24/2025

Wow Anthony, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

Business Response

ADRIAN, MI

Debbie C|2019 Chevrolet Trax

Confirmed Service Customer

6/23/2025

Extremely friendly and helpful

6/24/2025

Debbie, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!

Business Response

ADRIAN, MI

Robert L|2025 GMC Acadia

Confirmed Service Customer

6/23/2025

I don't know how long it takes to install two front splash guards on a 2025 Acadia but two hours from the time of my appointment until I was checked out to head home seems a bit long, however, the service member did a very nice job.

6/24/2025

Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CLARKLAKE, MI

Ryan M|2024 Buick Envista

Confirmed Service Customer

6/24/2025

The air conditioner went out again

6/25/2025

Ryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 677-7340 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

TECUMSEH, MI

Rebecca S|2019 Buick Envision

Confirmed Service Customer

6/24/2025

Very quick and friendly service. Got me in and out.

6/25/2025

Rebecca, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Lorrie W|2021 GMC Acadia

Confirmed Service Customer

6/21/2025

Chris Cool kept me informed and even saved me some money

6/23/2025

Lorrie, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWANTON, OH

Paul S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2025

Charley R. was great to work with, as well as everyone else I worked with. If I need anything further, I will be coming back for sure.

6/23/2025

Paul, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

CADILLAC, MI

Gordon B|2021 GMC Yukon XL

Confirmed Service Customer

6/23/2025

Professional, Fast Service.

6/24/2025

Gordon, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

TECUMSEH, MI

Mary P|2023 GMC Acadia

Confirmed Service Customer

6/23/2025

Alway courteous. Informative

6/24/2025

Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Stephanie S|2022 Buick Encore GX

Confirmed Service Customer

6/25/2025

People were great… friendly and personable. However- I might need to look at going elsewhere for oil change/ tire rotation… $100 is a bit much.

6/25/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 677-7340 so we may identify ways to improve your experience.

Business Response

ADRIAN, MI

Tim T|2021 GMC Canyon

Confirmed Service Customer

6/25/2025

Usually on the ball when I arrive there . Lately they been leaving the air stem cap off of at least one tire… not a big deal But they do it.

6/26/2025

Tim, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (866) 575-9108 so we can assist you further.

Business Response

PETERSBURG, MI

Kenney B|2022 Buick Enclave

Confirmed Service Customer

6/26/2025

Very professional! Then young lady was very well trained and kind.

6/27/2025

Kenney, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

ADRIAN, MI

Barbara Y|2015 GMC Terrain

Confirmed Service Customer

6/26/2025

They were very courteous and got me going quickly.

6/29/2025

Barbara, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Beth S|2023 Chevrolet Blazer

Confirmed Service Customer

6/27/2025

The service team at Clift was extremely helpful and nice.

6/29/2025

Beth, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CEMENT CITY, MI

Lisa R|2020 Chevrolet Equinox

Confirmed Service Customer

6/24/2025

Good customer service Jamie kept me informed

6/25/2025

Lisa, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANITOU BEACH, MI

Glen T|2022 Buick Envision

Confirmed Service Customer

6/25/2025

Excellent experience

6/26/2025

Glen, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLISSFIELD, MI

Christine D|2011 Buick Regal

Confirmed Service Customer

6/26/2025

The work I asked to get done didn't and the car still doesn't run right, got charged for parts that we're in the car.

6/27/2025

Christine, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 677-7340 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ADRIAN, MI

Nathan S|2019 GMC Canyon

Confirmed Service Customer

6/26/2025

Quick and friendly service as always.

6/27/2025

Nathan, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Business Response

ADRIAN, MI

Eric E|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/28/2025

Good communication on my issues and so far seems to have fixed it

6/30/2025

Eric, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

ADRIAN, MI

Charles R|2024 Buick Envista

Confirmed Service Customer

6/29/2025

Timely service , friendly, helpful staff!

6/30/2025

Charles, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Alisa P|2023 Buick Enclave

Confirmed Service Customer

7/1/2025

Always friendly and very helpful as well as knowledgeable.

7/3/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRAIN, MI

Jamie H|2022 GMC Terrain

Confirmed Service Customer

7/1/2025

🤘

7/4/2025

Jamie, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

HUDSON, MI

Audrey H|2015 GMC 1500 Sierra

Confirmed Service Customer

7/2/2025

The tech was great

7/5/2025

Audrey, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

TE CUMSEH, MI

Jair P|2025 GMC 1500 Sierra

Confirmed Sales Customer

7/3/2025

Very good customer service by Todd. He was great to work with and helped everything go as smooth as possible and was not pressuring whats so ever

TODD WELCH

7/6/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NAPOLEON, OH

Karen R|2023 Buick Encore GX

Confirmed Service Customer

6/29/2025

Everyone was courteous

6/29/2025

Thank you so much for your positive comments about Clift Buick-GMC! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

William M|2019 GMC 1500 Sierra

Confirmed Service Customer

6/29/2025

Victor seemed to be knowledgeable explaining the service being done to my Sierra. Better than past experiences

6/29/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Sharon L|2022 Buick Encore GX

Confirmed Service Customer

6/29/2025

Great as always! Thank you!

6/29/2025

Sharon, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ONSTED, MI

Fermina G|2019 Buick Encore

Confirmed Service Customer

6/29/2025

Chris best mechanic ever

6/29/2025

Fermina, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Amanda G|2024 Buick Encore GX

Confirmed Service Customer

7/1/2025

Very fast and professional

7/2/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Sherise S|2024 Buick Envision

Confirmed Service Customer

7/1/2025

I was greeted by Clift Buick's friendly service department, and they updated me throughout the duration of repairs.

7/1/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Justin O|2025 GMC Sierra 1500

Confirmed Sales Customer

7/2/2025

Very friendly and found me the perfect vehicle for the price

CARL MCLAUGHLIN

7/5/2025

Justin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

CEMENT CITY, MI

Roger C|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/4/2025

very find job .

7/7/2025

Roger, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HUDSON, MI

Ronald C|2025 Buick Encore GX

Confirmed Sales Customer

7/5/2025

Very satisfied

STEVEN CAGLE

7/8/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

NORTHWOOD, OH

Deveny R|2022 Buick Encore GX

Confirmed Service Customer

7/7/2025

The service staff is always so helpful and knowledgeable. I appreciate their guidance.

7/8/2025

Deveny, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Beth F|2025 Buick Envision

Confirmed Sales Customer

7/8/2025

Everyone treated me with patience and kindness as I made my decision to purchase my new Buick Envision.

TODD WELCH

7/9/2025

Beth, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Cynthia R|2015 Buick LaCrosse

Confirmed Service Customer

7/9/2025

I use your service department because of the prompt, courteous and reliable service.

7/11/2025

Cynthia, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKLYN, MI

Harold R|2023 GMC Acadia

Confirmed Service Customer

7/10/2025

They went over and above to service my SUV.

7/13/2025

Harold, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLAYTON, MI

Lisa S|2023 GMC Acadia

Confirmed Service Customer

7/11/2025

Fast, friendly service!

7/14/2025

Lisa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Marilyn B|2015 Buick Enclave

Confirmed Service Customer

7/11/2025

Good staff great service

7/14/2025

Marilyn, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WAUSEON, OH

John B|2023 GMC Acadia

Confirmed Service Customer

7/11/2025

Victor Gordon was my service advisor. He did an excellent job going through my paperwork and explaining the services that were completed and services that will be needed in the near future. He was also friendly and courteous.

7/14/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

MORENCI, MI

Katherine P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/14/2025

Chris is a fantastic service writer, easy to deal with and asks plenty of questions to make sure it all gets done right the first time.

7/15/2025

Katherine, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

TECUMSEH, MI

Garry C|2024 GMC HUMMER EV Pickup

Confirmed Service Customer

7/15/2025

I just wanted to confirm my vehicle repairs were complete.

7/16/2025

Garry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Steven W|2014 GMC 1500 Sierra

Confirmed Service Customer

7/17/2025

As always great service. I really like the way they are so informative and professional. I had my engine compartment and my truck hand washed as well. In the detail department. Never had under the hood cleaned before. I am very impressed. They did a great job. It was spotless and no electrical problems. My truck looked great on the outside as well.

7/20/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. We sincerely value your business and look forward to your next visit!

Business Response

HILLSDALE, MI

Alison P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/6/2025

Couldn't ask for a better experience. Between asking detail questions making sure we knew exactly what are options are and wonderful customer service

7/7/2025

Alison, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PITTSFORD, MI

Linda L|2025 GMC Acadia

Confirmed Sales Customer

7/9/2025

Sales people and service vrey helpful!

CRISTIAN DOROBANTU

7/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

ONSTED, MI

Madonna S|2016 GMC 1500 Sierra

Confirmed Service Customer

7/9/2025

The guy showed me some tips on keeping the debris out of the vents and wipe down the engine and surrounding areas.and I get a free carwash.can't beat that

7/11/2025

Madonna, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Frederick B|2019 GMC Canyon

Confirmed Service Customer

7/10/2025

Great Service, as always.

7/13/2025

Frederick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Donna B|2024 Buick Envision

Confirmed Service Customer

7/14/2025

My service rep, Thomas Bates, explained everything very thoroughly.

7/15/2025

Donna, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ONSTED, MI

Scott I|2018 GMC Terrain

Confirmed Service Customer

7/14/2025

Happy with our service

7/15/2025

Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ADRIAN, MI

Jerry F|2023 GMC Canyon

Confirmed Service Customer

7/17/2025

All OK

7/18/2025

Jerry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PITTSFORD, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/17/2025

They are doing what they been asked by GM so please GM let get it right, I been buying for 40 years my family been GM all their life

7/18/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Patricia C|2025 Buick Envista

Confirmed Service Customer

7/18/2025

I have always been treated with such respect from the technician up to the supervisor assigned to my work order. The team seems to be very efficient, they cover and check everything. If the fix is going to take a little longer they offer to take me home. You cannot beat such service.

7/21/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

ADRIAN, MI

Mark V|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/17/2025

Mark Hartley is the best salesman! He goes above and beyond to give his customers what they want without being a pushy salesman. We buy all of our cars from him!

7/20/2025

Mark, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Kathy C|2019 GMC Terrain

Confirmed Service Customer

7/18/2025

I love the pick up and delivery service. We had a little miscommunication, but some of that was our fault. Love the video and explanation of the findings. Also the choice of do or not do at this time. Friendly staff from beginning to end.

7/21/2025

Kathy, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADRIAN, MI

Douglas B|2014 Chevrolet Tahoe

Confirmed Service Customer

7/22/2025

Work completed and quickly taken care of.

7/23/2025

Douglas, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

TECUMSEH, MI

Eric G|2025 GMC Yukon

Confirmed Sales Customer

7/22/2025

Patric was a great salesperson. Steve was fantastic in finance and exceeded our expectations. Highly recommend Clift!

PATRIC HUFF

7/23/2025

Eric, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

SALINE, MI

Carl H|2023 GMC Sierra 1500

Confirmed Service Customer

7/23/2025

Everyone was helpful

7/24/2025

Carl, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADRIAN, MI

Guion R|2020 GMC Terrain

Confirmed Service Customer

7/25/2025

Service advisor was friendly & informative.

7/27/2025

Guion, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADDISON, MI

Steve W|2017 GMC Canyon

Confirmed Service Customer

7/25/2025

Friendly and explain the work being on my truck.

7/27/2025

Steve, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Clift Buick-GMC and we hope to see you again.

Business Response

WAUSEON, OH

Rita M|2025 Buick Envision

Confirmed Sales Customer

7/26/2025

My experience was great! Steve Cagle was very helpful and knowledgeable, was patient and let me take my time with the vehicles I was interested in, and answered all of my questions. With his expertise and support I felt confident in choosing the right vehicle for me. The finance process was very smooth and stress free, and the maintenance department was very friendly during the meet and greet. I would highly recommend this team to my family and friends!

STEVEN CAGLE

7/27/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ADDISON, MI

Luke L|2024 GMC Canyon

Confirmed Service Customer

7/18/2025

Communication spot on - staff were able to accommodate my arguably insane schedule and asked great questions to specify what I wanted - didn’t feel service was overpriced either. I got my driver side rear fender re-painted. I live 2.5 hours from your dealership and 1/2 way back I got a warning that my rear left hand side taillight needs service. Got home, checked the taillight, and it now doesn’t work. No brakes no turn signal no hazards. I now have to go to another dealership to correct when I’m back in town. I work out of town/state every week so spending a Saturday to fix my car after a certified GMC dealership subcontracted the work out….big bummer for me. Paint looks great, made my car illegal to drive. Also never got a video explantation/summary of work performed. I chose a dealer instead of a mechanic for the clarity and care they typically display. Kind of feel like I was just a lil money grab for the dealership.

7/21/2025

Luke, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 677-7340. We look forward to hearing from you.

Business Response

CHAGRIN FALLS, OH

Dorothy N|2024 GMC Terrain

Confirmed Service Customer

7/23/2025

Job done well!

7/23/2025

Dorothy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

David R|2021 GMC 1500 Sierra

Confirmed Service Customer

7/23/2025

Did a goods job

7/24/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HILLSDALE, MI

Dale M|2022 GMC Terrain

Confirmed Service Customer

7/24/2025

Service advisor was very informative and helpful. Work was done in a timely manner.

7/25/2025

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADRIAN, MI

Mary R|2021 Buick Envision

Confirmed Service Customer

7/24/2025

Quickly completed 2 warranty related issues.

7/25/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Ted W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/29/2025

Great service

7/30/2025

Ted, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Paul P|2024 GMC Acadia

Confirmed Service Customer

7/30/2025

Very pleasant experience

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Levi M|2020 Buick Enclave

Confirmed Service Customer

7/31/2025

Great

8/3/2025

Levi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Tim T|2021 GMC Canyon

Confirmed Service Customer

7/29/2025

Usually pretty good and the service techs are informative- supposed to get a call Back about seals on the four wheel drive Differential as the oil was changed and they noted the seepage and Imeas Told The would call Me on if the gaskets needed changing and if the warranty company was going to cover this. Atlas was the GM warranty company used. It is Possible they are following up On this and have not heard Form the warranty people. Cliff’s is a great dealership and the service is usually very good.when switching your tires during oil changes they seem To always forget at least one tire Arms valve cap and have to be reminded. Over all I wouldn’t go anywhere else.

7/30/2025

Tim, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (866) 677-7340 so we can discuss your experience further. We look forward to hearing from you.

Business Response

PETERSBURG, MI

Heather M|2020 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

👍

7/30/2025

Heather, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MORENCI, MI

Diane V|2017 Buick Encore

Confirmed Service Customer

7/29/2025

I assume this is for the repair to my car. Ted and group was great and very professional!

7/30/2025

Diane, we appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BLISSFIELD, MI

Jeffrey S|2017 Buick LaCrosse

Confirmed Service Customer

8/1/2025

My wife took our 2017 Buick Lacrosse in for an oil change/tire rotation and have the left rear tire sensor checked out. She was told that they couldn't do the sensor change as the mechanic that performed that function was on crutches. Upon coming home and I drove the car I could see that the faulty sensor was still the left rear tire which meant they didn't even rotate the tires. When I called to complain about this they said they could perform the sensor change in which I did take the car back. They performed the sensor change while jacking up the car out side and did the needed repair. My tires are still not rotated. I take both my cars here for service but was not happy with the two trips to get this done and the cover up. Not happy!!

8/4/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (866) 677-7340 so we can understand your situation better in order to try and turn your experience around. Thank you, Clift Buick-GMC

Business Response

ADRIAN, MI

Linda E|2017 Buick Enclave

Confirmed Service Customer

8/1/2025

My service guy was very helpful and very knowledgeable and friendly.

8/4/2025

Linda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Ken L|2022 Buick Envision

Confirmed Service Customer

8/2/2025

Very easy to do business with and they were very accommodating to my wife.

8/4/2025

Ken, thank you for choosing Clift Buick-GMC as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Johnny W|2025 GMC Sierra 1500

Confirmed Service Customer

7/31/2025

They got me in right away. Returned from our trip had to drive the last 200 miles with reduced acceleration drive safe on dash. Would barely take off from a light and barely climb a hill. Was very dangerous changing lanes for exits on the freeway. The sensors and the engine light was reset at the dealership. I just hope that actually fixed the problem and that it never happens again.

8/3/2025

Johnny, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 677-7340 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ADRIAN, MI

Richard B|2023 GMC Sierra 1500

Confirmed Service Customer

7/31/2025

Very detail on explaining what I’m there for. Very professional

8/3/2025

Richard, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Julie H|2025 Buick Envision

Confirmed Sales Customer

7/31/2025

Our salesman was very helpful

MITCHELL ROWE

8/3/2025

Julie, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Tinesha B|2022 GMC Acadia

Confirmed Service Customer

7/31/2025

Good first time in a long time

8/3/2025

Tinesha, thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

HUDSON, MI

Pearl J|2025 Buick Enclave

Confirmed Service Customer

8/1/2025

Victor was very thorough going over my car and I was very happy spending just under an hour waiting for the oil change and inspection.

8/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

LAMBERTVILLE, MI

Holly C|2022 Chevrolet Colorado

Confirmed Service Customer

8/1/2025

Chris was exceptional. He helped get my truck in quickly and went over all the details with us.

8/4/2025

Holly, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JASPER, MI

James M|2025 GMC Sierra 1500

Confirmed Sales Customer

8/1/2025

It was quick and painless

TODD WELCH

8/4/2025

James, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ADRIAN, MI

Kali S|2025 GMC 1500 Sierra

Confirmed Sales Customer

8/4/2025

Exceptional service! Everyone was fast, friendly and made the overall process very easy! Patric was great handling everything. From All the paperwork, insurance coverage and just overall helpful throughout.

PATRIC HUFF

8/5/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ADRIAN, MI

Tanisha A|2008 GMC Acadia

Confirmed Service Customer

8/4/2025

I’ve had more issues with my tires, sensors, wheel hub etc after getting a caliber fixed. Costing why too much money never had issues with things going wrong with my car till after I’ve taken here!

8/5/2025

Tanisha, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 575-9108 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ADRIAN, MI

David M|2021 GMC 1500 Sierra

Confirmed Service Customer

8/4/2025

Victor did an amazing job getting me in on short notice and co-ordinating with the body shop to finish the ceramic coating from my deer hit repair. Thanks Victor

8/5/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ONSTED, MI

Allen G|2020 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

GOOD

8/6/2025

Allen, your satisfaction is important to us, so we want to sincerely thank you for choosing Clift Buick-GMC and we hope to see you again soon!

Business Response

ADRIAN, MI

Jeannine G|2014 Buick Enclave

Confirmed Service Customer

8/5/2025

This is a special thank you to the group at Clift Buick-GMC in Adrian Michigan. I'm an out of town visitor and was trying to make it back to my home state when my headlights both went out. Although appointments weren't available for several days, the crew at Clift helped right away! I was first met by Chuck who understood my situation and sought an exception to service my vehicle right away. Then Emma helped me through the assessment, pointing out an additional item that should be serviced, and made so I was put in working order. Gene ensured the outcome was understood and that I was comfortable to be on my way. I wanted to thank them all for helping me in this situation with an exception to quick service as well as the folks who serviced the car for the fix in the shop. It was such a relief to know I was in good hands and able to resume my trip. I frequent the area and fully intend to use Clift as a return customer - thank you!

8/6/2025

Jeannine, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ROCKVILLE, MD

Sherry C|2025 GMC Yukon XL 1500

Confirmed Service Customer

8/8/2025

Service and personal were great.

8/11/2025

Sherry, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick-GMC! We look forward to your next visit! Take care!

Business Response

HUDSON, MI

George L|2026 GMC Sierra 1500

Confirmed Sales Customer

8/10/2025

The sales person built the vehicle that I wanted, optimized the content with respect to final cost, and then found the vehicle that met my requirements in stock. What could be better.

PATRIC HUFF

8/12/2025

George, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Keith S|2021 GMC 1500 Sierra

Confirmed Service Customer

8/2/2025

excellent service, quick in and out.

8/4/2025

Keith, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Clift Buick-GMC - Service

Business Response

CEMENT CITY, MI

Brent W|2021 Chevrolet Blazer

Confirmed Service Customer

8/4/2025

All the staff were kind and respectful

8/5/2025

Brent, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLISSFIELD, MI

Charlotte K|2022 GMC Terrain

Confirmed Service Customer

8/4/2025

Very professional and thorough

8/5/2025

Charlotte, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKLYN, MI

Timothy M|2020 GMC Terrain

Confirmed Service Customer

8/5/2025

xx

8/6/2025

Timothy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ADRIAN, MI

Timothy C|2016 GMC 1500 Sierra

Confirmed Service Customer

8/5/2025

GREAT JOB VICTOR AND TREAM

8/6/2025

Timothy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Sean S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/9/2025

The video walkthrough was great and my service advisor kept me up-to-date every day on the progress of the repair.

8/12/2025

Sean, we are pleased to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by.

Business Response

MONROE, MI

Chad G|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/11/2025

Great and polite service

8/13/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Gary T|2026 GMC Terrain

Confirmed Sales Customer

8/11/2025

Patric and Steve were very helpful from beginning to very end. From car options to financing options, they did not miss the mark. Will definitely recommend.

PATRIC HUFF

8/13/2025

Gary, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DUNDEE, MI

Julie K|2023 Chevrolet Traverse

Confirmed Service Customer

8/11/2025

It was great! See you guys next time

8/14/2025

Julie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Business Response

BROOKLYN, MI

Rob S|2015 Chevrolet Corvette

Confirmed Service Customer

8/13/2025

Service department always does a great job and delivers on time

8/16/2025

Rob, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

MANITOU BEACH, MI

Nancy M|2020 Buick Envision

Confirmed Service Customer

8/12/2025

I had Victor Gordon as my service advisor. I think he is the best one I have ever had. He advised me on a few things in the future that I should take care of and I did not feel pressured just felt I gained knowledge that I needed to know. I hope I can always have him.

8/14/2025

Nancy, we're happy you found our staff to be so supportive during your experience here at Clift Buick-GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TECUMSEH, MI

Linda B|2019 GMC Terrain

Confirmed Service Customer

8/12/2025

Very friendly and explained everything.

8/14/2025

Linda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLARKLAKE, MI

Isiah C|2025 Chevrolet Trax

Confirmed Service Customer

8/14/2025

Very friendly and professional

8/17/2025

Isiah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Barbara Y|2015 GMC Terrain

Confirmed Service Customer

8/14/2025

Got done faster than I thought. Very courteous and friendly.

8/17/2025

Barbara, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

Bradley H|2024 GMC Sierra 1500

Confirmed Service Customer

8/14/2025

Respectful, timely and helpful

8/17/2025

Bradley, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

MANCHESTER, MI

Randy W|2023 Buick Envision

Confirmed Service Customer

8/16/2025

The oil change went well I am impressed with all the information that I received about the status of my car.

8/18/2025

Randy, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

BLISSFIELD, MI

Julie J|2022 Buick Enclave

Confirmed Service Customer

8/16/2025

Service technician was thorough. They completed the service on my vehicle in a very timely manner. The staff was very polite.

8/18/2025

Julie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DUNDEE, MI

Alicia S|2017 Buick Enclave

Confirmed Service Customer

8/17/2025

I was extremely impressed with the level of customer service. Everyone was extremely friendly and I left there with complete understanding of the repairs needed for my vehicle.

8/18/2025

Alicia, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Neil H|2018 GMC Terrain

Confirmed Service Customer

8/17/2025

Another great job by the Clift Team!

8/18/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC - Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TECUMSEH, MI

Douglas S|2024 GMC Canyon

Confirmed Service Customer

8/13/2025

Excellent service and professional team!

8/16/2025

Douglas, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CROSSVILLE, TN

Linda B|2015 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

Very friendly people. Got my car in and repaired in a reasonable time.

8/16/2025

Linda, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Sandra C|2016 GMC Acadia

Confirmed Service Customer

8/18/2025

Everything went as planned.

8/20/2025

Sandra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Kevin H|2021 GMC Acadia

Confirmed Service Customer

8/19/2025

They kept me informed by text as to when the vehicle should be done and the cost and if they find any other thing that might need attention. Jamie Myer’s is great to work with! I ever have a question he is great at helping me out.

8/20/2025

Kevin, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TECUMSEH, MI

Matthew D|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/20/2025

The people are nice. But the truck continues to have the same problem with phone connection that it has been to the dealership for 4x now. No resolution of the issue.

8/21/2025

Matthew, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 677-7340 so we can work towards a resolution.

Business Response

ADRIAN, MI

Steve N|2022 GMC 1500 Sierra

Confirmed Service Customer

8/21/2025

Always a good experience Timely and reliable

8/22/2025

Steve, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ONSTED, MI

Shelley M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/21/2025

Ok but disappointed that every service is a charge now

8/22/2025

Shelley, thank you for taking the time to leave us your honest feedback. Please reach out to us at (866) 677-7340 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

ADRIAN, MI

Jan P|2020 GMC 1500 Sierra

Confirmed Service Customer

8/21/2025

Friendly and professional

8/22/2025

Jan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Thomas H|2025 Buick Envista

Confirmed Service Customer

8/23/2025

Really nice. I like it

8/25/2025

Thomas, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MORENCI, MI

Phil K|2024 GMC Yukon

Confirmed Service Customer

8/18/2025

Oil change and tire rotation completed more quickly than expected

8/19/2025

Phil, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ONSTED, MI

Sandra S|2023 Buick Envision

Confirmed Service Customer

8/19/2025

Very good experience, appreciated the service advisor taking the time to explain things I could do to better maintain my vehicle.

8/20/2025

Sandra, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Dennis S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/19/2025

They completed the required service as I had requested.

8/20/2025

Dennis, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAND CREEK, MI

Joann H|2025 Buick Encore GX

Confirmed Service Customer

8/19/2025

Work was great. But took longer than expected.

8/20/2025

Joann, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

William P|2024 GMC Terrain

Confirmed Service Customer

8/20/2025

Very good

8/21/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

Business Response

TEMPERANCE, MI

Jane G|2025 GMC Sierra 1500

Confirmed Service Customer

8/21/2025

They got me in and out really fast

8/22/2025

Jane, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!

Business Response

BLISSFIELD, MI

Deborah S|2026 Buick Encore GX

Confirmed Sales Customer

8/21/2025

My salesman Mark went over and above! I got lost on the way there and he came to my rescue. Very personable and relatable! The financial guy I believe it was Steve was great also took his time with me. Overall I wouldn't give a 5 star rating I would go directly to 10 star. Thank you! Kudos to all!

MARK HARTLEY

8/22/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Clift Buick GMC and we hope to see you again.

Business Response

CHELSEA, MI

Linda W|2022 Buick Envision

Confirmed Service Customer

8/24/2025

Good job explaining what needed to be done and he wasn't pushy about doing things that I really didn't need.

8/25/2025

Linda, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TECUMSEH, MI

Johnathan H|2025 GMC Sierra 1500

Confirmed Sales Customer

8/24/2025

Patric was great to work with.

PATRIC HUFF

8/25/2025

We're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FARMERSVILLE, OH

Matthew K|2020 Chevrolet Blazer

Confirmed Service Customer

8/23/2025

Everyone that works there is so friendly and helpful! They remember me from my past visits and I appreciate seeing the same faces every time I go. They are personable and I feel they really care and appreciate my business!

8/25/2025

Matthew, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

DELTA, OH

Jerome U|2020 Buick Envision

Confirmed Service Customer

8/25/2025

Friendly, through,and efficient.

8/26/2025

Jerome, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JEROME, MI

Laura S|2017 Buick Envision

Confirmed Service Customer

8/19/2025

Victor was professional and knowledgeable

8/27/2025

Laura, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Patricia R|2026 Buick Encore GX

Confirmed Sales Customer

8/27/2025

I have leased 4 Buick Encores from Clifts. I love the car. I have always had a good experience with this dealership. Todd Welch has always been my salesman. He is the best!

TODD WELCH

8/28/2025

Thank you for choosing Clift Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Michael T|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/27/2025

Great as usual everyone helpful and accommodating!!

8/28/2025

Michael, thank you for choosing Clift Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

CLAYTON, MI

Jean C|2014 Buick LaCrosse

Confirmed Service Customer

8/27/2025

very good experience

8/28/2025

Jean, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI

Todd C|2024 Buick Enclave

Confirmed Service Customer

8/29/2025

As always the Clift team was extremely friendly and jumped right in and started my service work soon as I arrived. Thomas Bates was my service Advisor and was a pleasure to deal with, from start to finish 10 stars all the way! Todd Crane

9/1/2025

Todd, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MANITOU BEACH, MI

Bill E|2016 Buick Enclave

Confirmed Service Customer

8/29/2025

Very impressed with the whole experience. Tom was knowledgeable, efficient, and explained everything clearly.

9/1/2025

Bill, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TECUMSEH, MI

John D|2024 GMC Terrain

Confirmed Service Customer

8/24/2025

Very informative

8/25/2025

John, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Charles E|2023 Buick Envision

Confirmed Service Customer

8/25/2025

Did a fine job!

8/25/2025

Charles, we appreciate you taking the time to leave us this feedback. Thank you for choosing Clift Buick GMC - Service and we hope to see you again.

Business Response

ADRIAN, MI

Wayne P|2023 GMC Acadia

Confirmed Service Customer

8/27/2025

Jamie Myers always goes above and beyond.

8/28/2025

Wayne, thank you for choosing Clift Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Business Response

ADRIAN, MI

Robert O|2016 GMC Yukon XL

Confirmed Service Customer

8/27/2025

Please tell us more about your experience at our dealership

8/28/2025

Robert, thank you for the star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

HOUSTON, TX

Richard H|2012 Chevrolet Colorado

Confirmed Service Customer

8/29/2025

I assume that they took good care of my pickup. It did take a heck of a lot longer than I had planned.

9/1/2025

Richard, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

TECUMSEH, MI

Peggy B|2023 GMC Yukon

Confirmed Service Customer

8/30/2025

I had a problem with trailer lights not working, was happy they took the time to find a blown fuse and fixed the problem .

9/1/2025

Peggy, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Nicole E|2025 Buick Envista

Confirmed Service Customer

9/1/2025

My service advisor Thomas Bates was very knowledgable and friendly.

9/2/2025

Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! We hope to be of service to you again in the future. Best wishes, Clift Buick GMC

Business Response

ADRIAN, MI

Garry C|2023 Buick Encore GX

Confirmed Service Customer

9/1/2025

Service did an outstanding job!

9/3/2025

Garry, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

ADRIAN, MI

Cynthia O|2025 GMC Yukon

Confirmed Sales Customer

9/2/2025

Friendly salesman and he worked so hard for us to find a vehicle.

PATRIC HUFF

9/3/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Michelle V|2025 Buick Envision

Confirmed Sales Customer

9/2/2025

Todd was amazing and I love my new car!!

TODD WELCH

9/3/2025

Michelle, congratulations on your new vehicle! Thank you again for choosing Clift Buick GMC and we hope to see you again.

Business Response

JEROME, MI

Fermina G|2019 Buick Encore

Confirmed Service Customer

8/29/2025

Informative and friendly service

9/1/2025

Fermina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADRIAN, MI

William M|2025 GMC 1500 Sierra

Confirmed Sales Customer

8/29/2025

Everything about the transaction just worked as it should

CRISTIAN DOROBANTU

9/1/2025

William, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RIVES JUNCTION, MI

Nancy K|2026 GMC Terrain

Confirmed Sales Customer

9/1/2025

Mike White and Mark Hartley are the dynamic duo They were great helping me find the right vehicle for me THANK YOU!!

MARK HARTLEY

9/2/2025

Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JASPER, MI

Terry C|2025 GMC Sierra 1500

Confirmed Service Customer

9/2/2025

They took care of the problem quickly

9/3/2025

Terry, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRYAN, OH

Ronald C|2025 Buick Encore GX

Confirmed Service Customer

9/2/2025

No comment

9/3/2025

Thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTHWOOD, OH

Kevin O|2025 GMC Yukon XL

Confirmed Sales Customer

9/8/2025

We were very impressed with Steve Cagel and the Clift dealership. They were very friendly, thorough and helpful throughout the whole process. We would definitely buy a new car from them again.

STEVEN CAGLE

9/9/2025

Kevin, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

YORKTOWN, IN

Harlod B|2025 GMC Sierra 1500

Confirmed Sales Customer

9/9/2025

I had a great experience with your dealership

PATRIC HUFF

9/10/2025

Harlod, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CEMENT CITY, MI

Barbara W|2012 Buick LaCrosse

Confirmed Service Customer

9/9/2025

.

9/10/2025

Barbara, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

BRITTON, MI

Roberto R|2023 GMC Acadia

Confirmed Service Customer

9/10/2025

Chris and Mr. Baily took great care of my vehicle needs.

9/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Leslie M|2010 GMC Acadia

Confirmed Service Customer

9/3/2025

Victor and Thomas were very knowledgeable and so polite on explaining all about my vehicle.

9/3/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUDSON, MI

Barbara S|2018 Buick Enclave

Confirmed Service Customer

9/3/2025

Greeted immediately upon arrival and my questions invoving the service were answered including possible amount of time required and estimated cost. Emma and all members of the Service Department staff were kind and professional. I greatly appreciate the car wash given when the service was completed!

9/3/2025

Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADDISON, MI

Gene E|2019 GMC 1500 Sierra

Confirmed Service Customer

9/3/2025

Great and friendly staff

9/3/2025

Gene, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUDSON, MI

Pamela M|2024 GMC Acadia

Confirmed Service Customer

9/7/2025

Timely and accommodating

9/8/2025

Pamela, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ONSTED, MI

Annette S|2024 GMC Sierra 1500

Confirmed Service Customer

9/8/2025

Great customer service

9/9/2025

Annette, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Joseph P|2025 GMC Sierra 1500

Confirmed Sales Customer

9/10/2025

Awesome Service. Mark had everything ready to go and it was seamless. His follow up and professionalism was outstanding. Clift does a great job and that is why I am a repeat customer.

MARK HARTLEY

9/10/2025

Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TEMPERANCE, MI

Renee G|2019 Chevrolet Equinox

Confirmed Service Customer

9/10/2025

Friendly and efficient.

9/11/2025

Renee, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Margaret C|2025 GMC Sierra 1500

Confirmed Sales Customer

9/11/2025

THE BEST EVER FROM START TO FINISH! FROM MARK IN SALES, STEVE IN FINANCE AND THE DETAIL SHOP FOR THE CLEANING.

MARK HARTLEY

9/11/2025

Margaret, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

ADRIAN, MI

Rebekah R|2016 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

They’re very important answer all my questions and do a good job

9/15/2025

Rebekah, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Brian S|2021 GMC 1500 Sierra

Confirmed Service Customer

9/12/2025

Chris did a great job keeping me informed on my repairs, and it was done early.

9/15/2025

Brian, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORNECI, MI

Gerold S|2025 GMC Acadia

Confirmed Sales Customer

9/13/2025

Everyone has been friendly and helpful through the process.

MARK HARTLEY

9/15/2025

Gerold, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Jeffrey B|2025 GMC Sierra 1500

Confirmed Sales Customer

9/15/2025

Excellent Sales Person

STEVEN CAGLE

9/16/2025

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GRAWN, MI

Nancy M|2021 Buick Encore

Confirmed Service Customer

9/16/2025

My advisor was friendly, knowledgeable, and was not pushy. The waiting area is kept clean and is fairly comfortable

9/17/2025

Nancy, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HERSEY, MI

Jeff K|2016 Chevrolet Suburban

Confirmed Service Customer

9/17/2025

Great service, but have to come back as a tire sensor was not working when I picked up the vehicle after close of business but all were working prior to service.

9/17/2025

Jeff, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Clift Buick GMC

Business Response

BLISSFIELD, MI

David D|2024 GMC Canyon

Confirmed Service Customer

9/17/2025

I was treated very well.

9/17/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Linda E|2023 GMC Acadia

Confirmed Service Customer

9/17/2025

Employees are professional and knowledgeable.

9/18/2025

Linda, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

HUDSON, MI

Keith B|2025 GMC Sierra 1500

Confirmed Sales Customer

9/19/2025

Patrick Huff is a great representative of Clift Buick GMC . Always ready to serve the guest and very informative and straight forward . Thank You ! As a customer for 40 years , this is why we return to Clift . Great Customer Care.

PATRIC HUFF

9/22/2025

Keith, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI

Thomas M|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/14/2025

Good Service

9/16/2025

Thomas, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CEMENT CITY, MI

Dave B|2010 GMC Acadia

Confirmed Service Customer

9/15/2025

Normal

9/16/2025

Dave, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Catherine H|2025 GMC Sierra 1500

Confirmed Sales Customer

9/15/2025

The dealership is great and my sales team was amazing!!!! I couldn’t be happier!

MARK HARTLEY

9/16/2025

Catherine, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

ADRIAN, MI

Jon B|2024 GMC Sierra 1500

Confirmed Service Customer

10/1/2025

Everything went great

9/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Sherrie L|2023 Buick Encore GX

Confirmed Service Customer

9/17/2025

Everyone was friendly and helpful.

9/17/2025

Sherrie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Lisa B|2025 Chevrolet Traverse

Confirmed Service Customer

9/18/2025

Everyone from the person who greeted me when I drove in, to my technician, to the person at check out, everyone was friendly and professional.

DUNDEE, MI

Dennis G|2026 GMC Canyon

Confirmed Sales Customer

9/19/2025

Salesman was friendly and knowledgeable that sold the deal

STEVEN CAGLE

9/22/2025

Dennis, we're glad to hear you found our staff was so knowledgeable and friendly! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CEMENT CITY, MI

Christopher S|2015 GMC 1500 Sierra

Confirmed Service Customer

9/20/2025

Clift Buick GMC dealership of Adrian, MI does excellent work. They worked eagerly to swap out my transmission to make sure I had a vehicle.

9/22/2025

Christopher, thank you so much for your positive comments about Clift Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Brian W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

9/23/2025

Great service with details afterwards.

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

JEROME, MI

Peggy H|2022 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Friendly and prompt service

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Susan A|2025 Buick Encore GX

Confirmed Service Customer

9/24/2025

The young man who helped me was polite, informed and went above and beyond to get my car worked on quickly.

9/26/2025

Susan, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TECUMSEH, MI

Richard H|2016 Buick LaCrosse

Confirmed Service Customer

9/25/2025

They did a good job though it seemed to take forever and was a tad pricey. It would have made a good down payment on a new car. Otherwise, we are happy.

9/27/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (866) 677-7340 so we may identify ways to improve your experience.

Business Response

TECUMSEH, MI

Jacinda M|2025 Buick Envista

Confirmed Sales Customer

9/26/2025

Everyone is always so friendly and helpful.

CRISTIAN DOROBANTU

9/29/2025

Jacinda, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Barbara W|2019 GMC 1500 Sierra

Confirmed Service Customer

9/26/2025

.

9/29/2025

Barbara, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

BRITTON, MI

Joseph D|2026 GMC Sierra 1500

Confirmed Sales Customer

9/29/2025

Mark Hartley was an amazing representative!

MARK HARTLEY

10/1/2025

Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

CLARKSTON, MI

Marilyn B|2023 Buick Enclave

Confirmed Service Customer

10/7/2025

Very positive experience! The service staff takes time me to explain everything and show videos of the areas their cameras take under my car. Excellent customer service

10/8/2025

Marilyn, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WAUSEON, OH

Benjamin R|2015 GMC Acadia

Confirmed Service Customer

10/8/2025

Communication was a little rough. There’s a dent in hood and scrape on headlight I replaced a year ago but don’t know if it was just missed in all the damage or done when work was being done

10/9/2025

Benjamin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 677-7340 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

MANITOU BEACH, MI

Andrew C|2024 Buick Envision

Confirmed Service Customer

10/8/2025

Great service and detail to make the car run smoothly.

10/10/2025

Andrew, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SYLVANIA, OH

Bryan M|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

Chris and the team did a phenomenal job of troubleshooting and quickly fixing my brake issue. Technology is great when it works and they have the proper technology to get the job done!

9/28/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

TIPTON, MI

Troy E|2020 GMC 1500 Sierra

Confirmed Service Customer

9/25/2025

Always want you yo spend money

9/28/2025

Troy, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (866) 677-7340 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

SAND CREEK, MI

Aaron C|2025 GMC Sierra 1500

Confirmed Service Customer

9/26/2025

Wonderful dealership, always friendly staff, and fast service.

9/28/2025

Aaron, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Jeff K|2016 Chevrolet Suburban

Confirmed Service Customer

9/27/2025

Brought vehicle in for oil change and rotation. When picked car up after close tire sensor for front drivers side was not working. Service mgr did not mention or leave note. Had to bring back and was told these sometimes go. May be coincidence but this may have been dealership that broke it since no one said anything.

9/29/2025

Jeff, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (866) 677-7340 so we can understand your situation better in order to try and turn your experience around. Thank you, Clift Buick GMC

Business Response

BLISSFIELD, MI

Stacey S|2021 Chevrolet Blazer

Confirmed Service Customer

10/3/2025

I was very happy with the service I received. Everyone was very polite and helpful.

10/6/2025

Stacey, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORENCI, MI

Curtis C|2024 Buick Envista

Confirmed Service Customer

10/8/2025

I have my wipers, thanks

10/9/2025

Curtis, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANITOU BEACH, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

Very good communication I would recommend anybody to go there. They work with you. They bend over the for you to make sure things are right

10/10/2025

Bob, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

ADRIAN, MI

Garry C|2024 GMC HUMMER EV Pickup

Confirmed Service Customer

10/8/2025

Great job!

10/10/2025

Garry, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Clift Buick GMC - Service

Business Response

ADRIAN, MI

Gloria S|2024 Buick Envision

Confirmed Service Customer

10/8/2025

I have been a customer there for over 40 years, it has always been good.

10/10/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Thomas T|2017 Buick Enclave

Confirmed Service Customer

10/8/2025

I came in for a reset to the tire sensors. Two were found to be bad and replaced Very professional. Checked everything out. Put me back on the road.

10/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Alison P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/8/2025

Very professional and friendly

10/11/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PITTSFORD, MI

Jacklyn P|2022 GMC Terrain

Confirmed Service Customer

10/9/2025

The guy that did the service on my car was very nice got me right in and out..

10/12/2025

Jacklyn, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Harvey S|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

10/10/2025

Pretty disappointed for this service. I was given an approximate time to do brakes all around my truck, gave an extra 45 minutes walked to the service area to check on it to see my truck sitting there all finished with no notification that it was done. When I asked Gene about it he said he was unable to print out the paperwork??? He also said he would print out rebates for the rotors and pads…. Never done I had to call back. Not a very good experience yesterday to say the least. Some people’s time is valuable and some isn’t I guess!!!

10/12/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (866) 575-9108 so we can make your experience a positive one.

Business Response

PETERSBURG, MI

Carl M|2024 Buick Envista

Confirmed Service Customer

10/10/2025

Fast, courteous professional service

10/12/2025

Carl, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

Business Response

ADRIAN, MI

Catherine M|2022 Buick Encore GX

Confirmed Service Customer

10/10/2025

Jamie was really good at fixing my car and communicating to me

10/12/2025

Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI

Joseph M|2019 Chevrolet Trax

Confirmed Service Customer

10/13/2025

Very Good visit.

10/13/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Lisa H|2023 Buick Encore GX

Confirmed Service Customer

10/8/2025

Not sure what experience you’re talking about. My appointment is for 11th, this Saturday. Otherwise I have only had couple phone calls.

10/10/2025

Lisa, thank you for leaving feedback. Please reach out to us at (866) 677-7340 so we may identify ways to improve your experience.

Business Response

SALINE, MI

David F|2014 Chevrolet Impala

Confirmed Service Customer

10/9/2025

Amazing service, and very organized. Great communication!! They told me what needs to be done, but were not too PUSHY on service! I like that. Sometimes we , as car owners still like to work on our own vehicles!! :) Loved the video of them servicing my vehicle! I will be a loyal customer!

10/11/2025

David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CAMDEN, MI

Debra P|2024 GMC Sierra 1500

Confirmed Service Customer

10/9/2025

You guys are using all the modern tech tools to push the customer service to a higher level. Thanks to all of you!!

10/11/2025

Debra, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Philip W|2026 GMC Terrain

Confirmed Sales Customer

10/9/2025

A friendly dealership and salesman.

STEVEN CAGLE

10/11/2025

Philip, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WHITEHOUSE, OH

Cynthia R|2015 Buick LaCrosse

Confirmed Service Customer

10/15/2025

I’ve always had great service

10/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BROOKLYN, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/15/2025

I am happy with this dealership, they listen to you, and always make sure you are satisfied with your service.

10/16/2025

Bob, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Thomas M|2021 GMC Acadia

Confirmed Service Customer

10/15/2025

Your service department and their staff always do a great job

10/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Dean S|2023 GMC Yukon XL 1500

Confirmed Service Customer

10/17/2025

Awesome experience. The service department is always on point.

10/19/2025

Dean, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTHVILLE, MI

Cathy T|2025 Buick Envision

Confirmed Service Customer

10/19/2025

Very efficient. Tom Bales was able to answer all my questions and help solve a problem with one of the settings.

10/20/2025

Cathy, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Scott H|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/14/2025

Very Professional, Very Informative, and Very Friendly. I would recommend Todd to anyone looking to purchase a vehicle.

TODD WELCH

10/15/2025

Scott, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Jeffrey S|2021 Chevrolet Equinox

Confirmed Service Customer

10/14/2025

Technician was professional, thanks.

10/15/2025

Jeffrey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Wayne T|2023 Buick Encore GX

Confirmed Service Customer

10/14/2025

Good

10/15/2025

Thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you have any questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Michael R|2026 GMC Terrain

Confirmed Sales Customer

10/15/2025

Quick and easy felt comfortable with the whole experience

PATRIC HUFF

10/16/2025

Michael, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

HUDSON, MI

Travis G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/16/2025

It was great. Mark was very informative and got me exactly what I wanted.

MARK HARTLEY

10/19/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Robert H|2025 GMC Sierra 1500

Confirmed Service Customer

10/20/2025

No surprises and completed in time frame promised.

10/21/2025

Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Tim T|2021 GMC Canyon

Confirmed Service Customer

10/20/2025

Always seems to puzzled looks and less than satisfactory answers regarding my warranty that pay too regularly keep up the expensive upkeep and manor on my truck. Religiously and then oil leak valve covers oil leak 4 wheel drive actuator and naturally Not covered cuz they have to change a switch which is naturally Covered by the actuator Motor….. not happy will all the religious upkeep and paying for that then nothing is ever covered . Definitely has me looking at Ford.

10/21/2025

Tim, we appreciate you taking the time to leave us this feedback. Please reach out to us at (866) 677-7340 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

PETERSBURG, MI

Lisa H|2023 Buick Encore GX

Confirmed Service Customer

10/21/2025

Just protective coating refinishing. All ok. They did other checks Front end alignment, tires pressure and tread check, etc. said was all good. Weeks before was told need front end alignment, Not sure who telling right service needed?

10/22/2025

Lisa, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 677-7340 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SALINE, MI

Mark L|2025 GMC Sierra 1500

Confirmed Service Customer

10/21/2025

Went in for an oil change and to check a sensor. Time estimate was 1.5 hours. I think that is too long for an oil change. It took 2.5 hours!

10/22/2025

Mark, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (866) 677-7340 so we can assist you further.

Business Response

HUDSON, MI

Harold R|2023 GMC Acadia

Confirmed Service Customer

10/22/2025

The serviceman was very nice & friendly

10/23/2025

Harold, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLAYTON, MI

Garry C|2024 GMC HUMMER EV Pickup

Confirmed Service Customer

10/23/2025

Great job as always!

10/26/2025

Garry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Julie H|2021 Buick Encore GX

Confirmed Service Customer

10/23/2025

they were friendly and courteous and welcomed you when you arrived

10/26/2025

Julie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADDISON, MI

James D|2020 Buick Enclave

Confirmed Service Customer

10/23/2025

Got the oil changed, tire rotation, wash, and transmission oil and service done, all completed in a timely manner

10/26/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Mary V|2025 Buick Envista

Confirmed Service Customer

10/27/2025

Great customer service

10/27/2025

Mary, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

ADRIAN, MI

Bill E|2017 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Everything went very smooth with no surprises

10/27/2025

Bill, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI

Cinda M|2018 Buick Enclave

Confirmed Service Customer

10/28/2025

Great people.

10/29/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TEMPERANCE, MI

Chanya V|2019 Chevrolet Trax

Confirmed Service Customer

10/28/2025

Great service and was informed of what was needed for my vehicle. Has been going to Clift for all my services and will continue to!

10/29/2025

We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Gordon B|2021 GMC Yukon XL

Confirmed Service Customer

10/30/2025

Timely and helpful 👍

11/2/2025

We are so happy to read such a great review about Clift Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

William S|2026 Buick Encore GX

Confirmed Sales Customer

10/31/2025

I was very pleased with the job done by Mark Hartley

MARK HARTLEY

11/2/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TECUMSEH, MI

Wayne P|2025 GMC Sierra 1500

Confirmed Service Customer

11/3/2025

Gene did a great job getting my truck in and out in a timely manner.

11/4/2025

Wayne, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Allen G|2020 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

Na

11/6/2025

Allen, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (866) 677-7340 at your earliest convenience. We hope to hear from you soon.

Business Response

ADRIAN, MI

Bill E|2017 Chevrolet Impala

Confirmed Service Customer

11/5/2025

Everything went as planned, no surprises.

11/6/2025

Bill, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

TECUMSEH, MI

Dennis R|2019 Chevrolet Traverse

Confirmed Service Customer

11/7/2025

Dropped off my vehicle the day before my service appointment and service was completed the next day well before I anticipated its completion.

11/9/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Robert S|2019 GMC 1500 Sierra

Confirmed Service Customer

11/8/2025

Excellent!!!!

11/10/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DELTA, OH

Diane V|2017 Buick Encore

Confirmed Service Customer

11/8/2025

They gave me honest options for me to choose

11/10/2025

Diane, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLISSFIELD, MI

Jason D|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/10/2025

Kyle Fisher was very professional and listen to what I was saying! His communication through the whole process was excellent. Every time I thought I should call and see what's going on I heard from him overall this is one of my best experiences with any dealership anywhere thank you

11/11/2025

Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ONSTED, MI

Barbara R|2026 Buick Encore GX

Confirmed Sales Customer

10/22/2025

Excellent customer service by Patric. Never felt any high pressure sales.

PATRIC HUFF

10/22/2025

Barbara, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Larry M|2025 Buick Envision

Confirmed Sales Customer

10/22/2025

Everyone was excellent

MARK HARTLEY

10/23/2025

Larry, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BRITTON, MI

Douglas S|2024 GMC Canyon

Confirmed Service Customer

10/26/2025

Excellent job! Very friendly staff

10/27/2025

Douglas, we are very happy we could provide you with a positive experience! ! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CROSSVILLE, TN

Ricky O|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

11/3/2025

Mark Hartley our sales person was very helpful and very knowledgeable. It was a pleasure doing business with him. If ever I’m in the market for another vehicle, I will be coming to Mark.

MARK HARTLEY

11/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

ONSTED, MI

Regina B|2024 Buick Encore GX

Confirmed Service Customer

11/6/2025

The pick up and drop off was a great service to have available. I appreciate the video inspection as well.

11/7/2025

Regina, thank you so much for your positive comments about Clift Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Rosemary T|2025 Buick Envista

Confirmed Sales Customer

11/6/2025

Honest. Efficient. Caring. That's all we needed!

STEVEN CAGLE

11/7/2025

Rosemary, thank you so much for your positive comments about Clift Buick GMC! We look forward to your next visit! Take care!

Business Response

ONSTED, MI

Rebekah R|2016 Chevrolet Colorado

Confirmed Service Customer

11/8/2025

Did everything to to get our vehicle done for the weekend? They got it in and out quickly.

11/10/2025

Rebekah, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Diana S|2022 GMC Terrain

Confirmed Service Customer

11/9/2025

Brian rodriguez was great. From initial contact through the sale and trouble with the speaker. Very patient and understanding.

11/10/2025

Diana, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ONSTED, MI

Charlee K|2019 Buick Encore

Confirmed Service Customer

11/12/2025

Staff very friendly and personable. My Buick Encore is ready for winter.

11/13/2025

Charlee, we're glad to hear you found our staff was so friendly and personable. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Sherri K|2025 Buick Encore GX

Confirmed Service Customer

11/12/2025

Very good service

11/13/2025

Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Mary P|2025 Buick Enclave

Confirmed Service Customer

11/14/2025

It’s like a well timed clock, very professional. I would suggest if you would dry of the car with a chamois .

11/17/2025

Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Joyce S|2025 Buick Encore GX

Confirmed Service Customer

11/16/2025

The staff is amazing!

11/17/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

ADRIAN, MI

Gary R|2021 GMC 1500 Sierra

Confirmed Service Customer

11/16/2025

I have been a customer of Clift for a long time. I’m starting to think it’s time to move on after my last visit. When I made appointment I was told it was a 1 1/2 hour job. My appointment was at 8:30 so I left came back in 2 hours I sat in waiting room another 1/2 hour then I texted my advisor. He said they had an issue that put them behind. They told me it would be done at 12:30. 12:30 came I’m still sitting in waiting room another finally 1:30 I was able to leave I had to shut the hood of my vehicle myself so it wasn’t even ready to go then. They told me last few times I’ve had issues with service. It’s like I’m being told we don’t need your business.

11/17/2025

Gary, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Clift Buick GMC (866) 677-7340

Business Response

ADRIAN, MI

Judy C|2017 Buick Envision

Confirmed Service Customer

11/18/2025

.

11/20/2025

Judy, thank you so much for your high rating. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ONSTED, MI

Bob H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/18/2025

Very nice service representatives always meets you with a smile, they make it right if you don’t like what happens, I would have given them a 5 but there’s always room to improve .

11/20/2025

Bob, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Linda S|2017 GMC Acadia

Confirmed Service Customer

11/19/2025

I came in to have the two rear tire sensor replaced but instead found out that I needed a water pump. The water pump is being order , Glad things worked out the way it did. I might be looking at a more expensive bill. Thank you, Service Technician Gene.

11/21/2025

Linda, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Bryan J|2020 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/19/2025

Very pleased with my interactions with everyone at Clift

11/21/2025

Bryan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ONSTED, MI

Lisa C|2011 Chevrolet Cruze

Confirmed Service Customer

11/12/2025

Neil Harsh is the best!

11/13/2025

Lisa, thanks for highlighting Neil who helped make this such a great experience! Thank you again for choosing Clift Buick GMC and we hope to see you again.

Business Response

TECUMSEH, MI

Michele G|2026 GMC Sierra 1500

Confirmed Sales Customer

11/13/2025

Mark was great to work with and made the experience very enjoyable.

MARK HARTLEY

11/14/2025

Michele, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Clift Buick GMC and we hope to see you again.

Business Response

PLYMOUTH, MI

Richard H|2016 Buick LaCrosse

Confirmed Service Customer

11/13/2025

It was okay.

11/14/2025

Richard, Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

Business Response

TECUMSEH, MI

Susan B|2024 Buick Encore GX

Confirmed Service Customer

11/13/2025

During the time of the service on my vehicle all of the communication was unnecessary and very annoying.

11/14/2025

Susan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 677-7340.

Business Response

ONSTED, MI

Robert G|2026 Buick Encore GX

Confirmed Sales Customer

11/17/2025

Very good

STEVEN CAGLE

11/18/2025

Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BROOKLYN, MI

Jason D|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/17/2025

I worked for Clift in the 90s. Always liked Gary and the dealership. I find all the staff to be extremely friendly and very professional. I have never been a "dealership guy" but have grown fond of the experience I've had at clift!

11/18/2025

Jason, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ONSTED, MI

Barbara R|2025 Buick Envision

Confirmed Service Customer

11/17/2025

It is a great place to do business with.

11/17/2025

Barbara, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

TOLEDO, OH

Margaret S|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

11/18/2025

Fast and trustworthy

11/20/2025

Margaret, thank you so much for your positive comments about Clift Buick GMC - Service! Thank you, and have a fantastic day!

Business Response

ADRIAN, MI

Michelle M|2021 Chevrolet Blazer

Confirmed Service Customer

11/19/2025

Everyone was very nice and let me know what was needed

11/21/2025

Michelle, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

MANITOU BEACH, MI

Lorrie W|2021 GMC Acadia

Confirmed Service Customer

11/20/2025

Normally I give a “5” but I had trouble with my payment. They charged me a deductible, but I paid for the extended warranty so I didn’t have a deductible plus a free rental. I come from Swanton even though there’s a dealership here. I have always liked the service and staff at Clift and I do recommend it to anyone who asks.

11/23/2025

Lorrie, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (866) 677-7340.

Business Response

SWANTON, OH

Erika H|2022 Buick Envision

Confirmed Service Customer

11/21/2025

Excellent Service as always!

11/24/2025

Erika, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Dennis S|2024 GMC Sierra 2500 HD

Confirmed Service Customer

11/21/2025

Did the required work that I requested. All the employees were courteous.

11/24/2025

Dennis, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SAND CREEK, MI

Jack B|2025 Buick Enclave

Confirmed Service Customer

11/24/2025

Great job which exceeded my expectations. I also appreciated how quickly they got me in as I was only in town for a short vidit

11/25/2025

Jack, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TRAVERSE CITY, MI

Mary E|2020 Buick Encore GX

Confirmed Service Customer

11/25/2025

My advice advisor was really excellent at explaining results of the vehicles tests and great at answering questions in a understandable manner! Service was good and not overly long. Thank you Cliff Buick!

11/26/2025

Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TECUMSEH, MI

Jan P|2020 GMC 1500 Sierra

Confirmed Service Customer

11/25/2025

Timely and helpful

11/26/2025

Jan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Robyn J|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/26/2025

I really enjoy Clift! All members of staff whether in sales or service go above and beyond and believe they set a standard of service that many dealerships should follow!

11/27/2025

Robyn, thank you for your kind review; we are happy to pass along your comments to the team here at Clift Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

OSSEO, MI

Sherry C|2025 GMC Yukon XL 1500

Confirmed Service Customer

11/26/2025

All the service department individuals that I encountered were very pleasant , efficient and helpful.

11/27/2025

Sherry, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUDSON, MI

Ruth C|2023 Buick Envision

Confirmed Service Customer

11/28/2025

They were helpful and worked on it but the check engine light is back on2 days later

11/29/2025

Ruth, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 677-7340 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ADRIAN, MI

William P|2015 GMC 3500HD Sierra

Confirmed Service Customer

11/20/2025

Very nice

11/22/2025

William, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

TEMPERANCE, MI

Brian C|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

11/20/2025

Chuck did a great job getting me a quote ahead of time and coordinating the extra work that needed to be done. Great job.

11/23/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

BRITTON, MI

Shannon L|2026 GMC Sierra 1500

Confirmed Sales Customer

11/20/2025

Mark was great at helping me purchase my new GMC Sierra

MARK HARTLEY

11/23/2025

Shannon, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TECUMSEH, MI

Albert C|2025 Chevrolet Blazer

Confirmed Service Customer

11/22/2025

A real pleasure

11/24/2025

Albert, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HUDSON, MI

Nancy J|2018 Buick Enclave

Confirmed Service Customer

11/24/2025

happy

11/24/2025

Nancy, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Jason G|2022 GMC Terrain

Confirmed Service Customer

11/27/2025

Friendly staff

11/28/2025

Jason, thank you so much for the positive review! We hope you have a great day!

Business Response

BLISSFIELD, MI

Nora B|2023 GMC Acadia

Confirmed Service Customer

11/27/2025

Have had a great experience every time I have been at the dealership from sales to service. Thank you for the great experience.

11/28/2025

Nora, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUDSON, MI

Ronald C|2025 Buick Encore GX

Confirmed Service Customer

12/1/2025

My experience with my service was very satisfactory

12/2/2025

Ronald, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Clift Buick GMC - Service

Business Response

NORTHWOOD, OH

Gregory S|2007 GMC Yukon XL

Confirmed Service Customer

12/2/2025

Communication was great and after replacing parts that went to steering and suspension it drives, rides, and handles excellent.

12/2/2025

Gregory, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

William P|2024 GMC Terrain

Confirmed Service Customer

12/2/2025

Very nice

12/3/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

TEMPERANCE, MI

Megan G|2022 GMC Acadia

Confirmed Service Customer

11/28/2025

When something was wrong that needed to be addressed they were so quick to get me a loaner to help me be able to leave with my infant son so they could take the time to make sure the issue was properly fixed

11/29/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

JACKSON, MI

Giuseppe R|2026 GMC Sierra 1500

Confirmed Sales Customer

11/28/2025

I had the pleasure of working with Mark Hartley and did a very good job listening to my needs and made the overall experience a pleasure.

MARK HARTLEY

11/29/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITEHOUSE, OH

Travis M|2020 GMC Acadia

Confirmed Service Customer

12/1/2025

Everything was handled correctly and right on time.

12/2/2025

Travis, thank you so much for the positive review! We hope you have a great day!

Business Response

ADRIAN, MI

Nathan G|2019 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

They went step by step, and communicated the whole way

12/4/2025

Nathan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

PITTSFORD, MI

Linda S|2017 GMC Acadia

Confirmed Service Customer

12/4/2025

My SUV got the service that it needed. I waited for my SUV in the lounge, there was coffee and snacks if I needed . I was treated with courtesy and respect.

12/4/2025

Linda, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

ADRIAN, MI

Charles R|2019 GMC Yukon XL

Confirmed Service Customer

12/5/2025

Very pleasant, informative and helpful!

12/6/2025

Charles, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Steven W|2014 GMC 1500 Sierra

Confirmed Service Customer

12/6/2025

Gene was a pleasure to work with in the service department. I liked the video of the service tech evaluating my truck. I appreciate the transparency. I always have great service. It has been 11years since I bought my truck from Clift. They have done all of my service work. I drive 45 minutes one way to get there. There is a reason for that. 👍

12/7/2025

Steven, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILLSDALE, MI

Linda C|2023 Buick Envision

Confirmed Service Customer

12/9/2025

A very positive experience. No major issues… car is running great! Really appreciated the friendly and professional care I received… including the unexpected car wash!!

12/10/2025

Linda, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Sarah C|2026 Buick Encore GX

Confirmed Sales Customer

12/2/2025

Steve was an amazing salesman. I experienced great communication and patience. I will definitely work with Steve again!

STEVEN CAGLE

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Solomon C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/2/2025

GREAT PEOPLE

CRISTIAN DOROBANTU

12/3/2025

Solomon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MONCLOVA, OH

Mark H|2022 GMC 2500HD Sierra

Confirmed Service Customer

12/5/2025

Excellent Service!

12/6/2025

Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Mark H|2021 Buick Enclave

Confirmed Service Customer

12/8/2025

Emma was great, went above and beyond to get my repairs done and in a timely manner, will definitely be back.

12/8/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Nancy K|2026 GMC Terrain

Confirmed Service Customer

12/8/2025

Very friendly and competent associates

12/9/2025

Nancy, we are very happy we could provide you with a positive experience! Thank you for your feedback!

Business Response

JASPER, MI

Robert S|2019 GMC 1500 Sierra

Confirmed Service Customer

12/10/2025

Very polite, very helpful and quick to get me through the process. Thanks

12/11/2025

Robert, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DELTA, OH

Karen R|2023 Buick Encore GX

Confirmed Service Customer

12/12/2025

Appointment was at 4:15. Cliffs called me said I could get in earlier. This was about half an hour earlier. I really appreciated that. On arrival was greeted by friendly techs. On assessment they went over everything. Went so far as said the car is like new yet. I bought the car from Cliffs and have done maintenance there as well. Keep up the good work!!!!

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Beth S|2023 Chevrolet Blazer

Confirmed Service Customer

12/13/2025

They treat you with up most kindness and respect. As if each person there has known you for years.

12/14/2025

Beth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CEMENT CITY, MI

Dean S|2023 GMC Yukon XL 1500

Confirmed Service Customer

12/14/2025

Excellent service! Gene and Victor always very thorough.

12/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

NORTHVILLE, MI

Barbara S|2026 Buick Encore GX

Confirmed Sales Customer

12/12/2025

nice and quick and only took a few minutes to complete. carl showed me the elements on the car itself and i was only there a short while.

CARL MCLAUGHLIN

12/13/2025

Barbara, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAND CREEK, MI

Ryan F|2015 GMC Yukon

Confirmed Service Customer

12/17/2025

It was terrible. I went in for a misfire fault and tire pressure issues. The service rep didn't listen to a thing that I explained to him. They had my vehicle from 7am until 5pm. The next day my low oil pressure light came on. I took it in for a oil change and I had no oil on my dipstick and barely any in my engine. My tire issue went from the back left to the back right so not hard to figure out what they did there. By far this is the worst experience buying a vehicle that I have ever had. I regret doing business with them

12/18/2025

Ryan, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 575-9108 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

ONSTED, MI

Christopher S|2026 GMC Sierra 1500

Confirmed Sales Customer

12/17/2025

The staff was prepared and easy to work with. I appreciate that we completed the transaction in about an hour and I didn't have to sit and wait too long for the paperwork to be created. Patrick Huff was a great sales representative and was very helpful in preparing things and highlighting the features of the vehicle.

PATRIC HUFF

12/18/2025

Christopher, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MONCLOVA, OH

Patrick A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/19/2025

I dropped it off, went for breakfast and it was done before we finished breakfast loved it.

12/21/2025

Patrick, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ADRIAN, MI

Charles C|2025 Buick Encore GX

Confirmed Service Customer

12/22/2025

I was disappointed my car was not washed as it was in the past after oil changes.

12/23/2025

Charles, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Scott S|2004 GMC Sierra 1500

Confirmed Service Customer

12/24/2025

It was good

12/25/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

JASPER, MI

Dorothy N|2024 GMC Terrain

Confirmed Service Customer

12/29/2025

Everything went well!

12/29/2025

Dorothy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADRIAN, MI

Barbara B|2025 Buick Encore GX

Confirmed Service Customer

12/15/2025

My experience was fantastic! The service staff was friendly and knowledgeable. I felt very comfortable that they took car of what my car needed!

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

TECUMSEH, MI

Robert R|2020 GMC 2500HD Sierra

Confirmed Service Customer

12/16/2025

I bring my truck in and tell you the problem. You tell me that I do indeed need to replace my mirrors. Your records clearly show that I bought an extended warranty when I bought the truck from you! In my opinion a good service would check and see if the warranty provider would cover it. Instead you immediately ask for me to cover the issue. Ultimately they did indeed cover the mirrors. In my opinion this a poor way to handle.

12/18/2025

Robert, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (866) 677-7340 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

BROOKLYN, MI

Michael T|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/18/2025

Courteous professional everything was explained to my satisfaction I always enjoy working with Jamie!!!

12/19/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CLAYTON, MI

Jeffrey C|2026 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

They didn’t service my Truck. There was major confusion over the simple words (I’m waiting), and I am dropping it off. After two hours waiting for a simple Oil Change, I decided to leave.

12/19/2025

Jeffrey, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 575-9108 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

TECUMSEH, MI

Brian W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/19/2025

Quick, perfect oil change.

12/21/2025

Brian, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JEROME, MI

Joel W|2024 GMC Sierra 1500

Confirmed Service Customer

12/19/2025

Gene was amazing and did a great job taking care of my truck!

12/22/2025

Joel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TECUMSEH, MI

Johnny W|2025 GMC Sierra 1500

Confirmed Service Customer

12/31/2025

The visit was about a recall on my 2025 truck. The situation was handled very efficiently and professionally this time.!

12/31/2025

Johnny, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Richard C|2025 Buick Envision

Confirmed Service Customer

12/31/2025

Very friendly and punctuality

1/1/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI

Gregory J|2025 Buick Envision

Confirmed Service Customer

12/31/2025

Very professional

1/1/2026

Gregory, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BLISSFIELD, MI

Paul J|2025 GMC Sierra 1500

Confirmed Service Customer

12/31/2025

I went in to have my oil change. From the time I entered the doors till I drove out the doors, I was treated with respect. I was greeted right away and always informed on what is going on and when it will be done. I have never been disappointed with Clift Buick GMC. I have been getting our vehicles at Clift for many years and I will continue to get them from Clift. The service department is top notch and they make sure your vehicle is serviced for you to have a safe vehicle to ride in. I give Clift 10/10 stars!

1/1/2026

Paul, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

TECUMSEH, MI

Kevin C|2025 Buick Envision

Confirmed Sales Customer

1/1/2026

Staff is always very helpful and kind. They really listen to your needs not just trying to sell you something that won't fit in your budget.

PATRIC HUFF

1/2/2026

Kevin, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Linda E|2023 GMC Acadia

Confirmed Service Customer

1/1/2026

Professional, knowledgeable and fair.

1/2/2026

Linda, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HUDSON, MI

Gregory B|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

I have bought several vehicles from Clift Buick GMC ( Mark Hartley) and the experience has always been great! Fair, honest and friendly!

MARK HARTLEY

1/6/2026

Gregory, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LYONS, OH

Charles G|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/6/2026

Recommending “required” services to be performed. They should be included under powertrain warranty if so.

1/7/2026

Charles, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (866) 677-7340 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAND CREEK, MI

Garry C|2024 GMC HUMMER EV Pickup

Confirmed Service Customer

1/7/2026

Everyone was very friendly.

1/7/2026

Garry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Thaddeus S|2021 Buick Encore

Confirmed Service Customer

12/29/2025

When I called to schedule an appointment for an Oil change and tire rotation I was quoted $81.?? out the door, I asked her twice if that was the total cost for both and was told yes. When I arrived for my appointment was told that the tire rotation was not included in that price. So we did not get a tire rotation done. We purchased our tires thru you about a year ago, seems like a free tire rotation should be included in that purchase price for the life of the tires, weren't cheap. Of course you do not offer Road Hazard, so that is an extra expense if something like that happens. Also was given requests for things to be done on our vehicle, we also purchased the TOTAL CARE program which extends to 120,000 miles. Does any of the work you are suggesting fall under this??? It should !!! So was not really happy with the outcome of the visit. We have purchased, leased vehicles from Clift for a very long time. You need to take better care of your long-time customers, so they continue to come back. Right now, we are not really sure about that.

12/29/2025

Thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (866) 677-7340 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

ADDISON, MI

Jacinda M|2025 Buick Enclave

Confirmed Service Customer

1/8/2026

Always the nicest and most attentive staff.

1/8/2026

Jacinda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Keith S|2021 GMC 1500 Sierra

Confirmed Service Customer

1/12/2026

communication is excellent .Kept me informed through the whole service procedure.

1/13/2026

Keith, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CEMENT CITY, MI

Dennis R|2019 Chevrolet Traverse

Confirmed Service Customer

1/13/2026

Vehicle problem was diagnosed quickly and the multi-point inspection video provided by the technician was very helpful in understanding the problem. There was, however, a long delay from when I provided approval for repairs and when the repairs were completed. Not sure why that was. After making the service appointment online, I received a call suggesting leaving the vehicle instead of waiting because of not knowing how long the diagnosis process would take. And, Melissa, the person I spoke with reference the PowerCare service agreement we have on the vehicle and that they could possibly submit a claim if the repair was potentially covered under the agreement. The repair would not have been covered so no action was taken. I bring this up because there have repairs in the past on the vehicle that may have been covered by the PowerCare agreement but that potential was not mentioned to me by the service staff. Granted, I had forgotten we had the agreement on the vehicle so I am at fault for not pursuing it, but the service dept. knew we had that coverage on the vehicle based on the fact it was brought up in scheduling the current service appointment. I will be more diligent in this matter with future repairs, but it would be helpful if the service dept. would make it a point to check if repairs may be covered by my PowerCare agreement and let me know if a claim can or cannot be made.

1/13/2026

Dennis, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (866) 677-7340 so we can work towards a resolution.

Business Response

ADRIAN, MI

Mark H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/7/2026

Excellent service as always!

1/7/2026

Mark, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

ADRIAN, MI

Noemi B|2026 GMC Terrain

Confirmed Sales Customer

1/10/2026

Friendly and answer all questions very well, very helpful.

STEVEN CAGLE

1/11/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MORENCI, MI

Laurie L|2023 GMC Terrain

Confirmed Service Customer

1/10/2026

Very professional and patient

1/11/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOLEDO, OH

Sandra C|2016 GMC Acadia

Confirmed Service Customer

1/10/2026

Every thing was done as needed. Very professional

1/11/2026

Sandra, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BLISSFIELD, MI

Neil H|2018 GMC Terrain

Confirmed Service Customer

1/14/2026

Great Team at Clift GMC! Service was outstanding!

1/14/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

TECUMSEH, MI

Timothy C|2016 GMC 1500 Sierra

Confirmed Service Customer

1/16/2026

service shop did a great job!

1/16/2026

Timothy, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Mary G|2021 GMC 1500 Sierra

Confirmed Service Customer

1/17/2026

Thomas was very informative about our vehicle and kept us up to date on the progress. Told us and hour and it was done within that time frame. Veterans discount very much appreciated!

1/18/2026

Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HUDSON, MI

Linda D|2023 Chevrolet Blazer

Confirmed Service Customer

1/17/2026

Staff was very attentive and friendly

1/17/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MORENCI, MI

Jane C|2025 GMC Sierra 1500

Confirmed Service Customer

1/19/2026

Call to let me know.They could take me sooner than my appointment.Very prompt and getting me in and out.And very well, going over all the stuff they did.And making sure my levels were filled

1/20/2026

Jane, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLISSFIELD, MI

Larry J|2012 GMC Canyon

Confirmed Service Customer

1/14/2026

service has always been great. technicians are thorough. Customer Service reps have always been kind and informative.

1/15/2026

Larry, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

ADRIAN, MI

Monica B|2024 Buick Envision

Confirmed Service Customer

1/14/2026

Everyone was very pleasant and helpful.

1/15/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TECUMSEH, MI

Larry H|2021 Buick Encore

Confirmed Service Customer

1/15/2026

good

1/16/2026

Larry, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ADRIAN, MI

Robert N|2026 GMC Terrain

Confirmed Service Customer

1/15/2026

fast and fair

1/16/2026

Robert, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TIMPTON, MI

Thomas T|2017 Buick Enclave

Confirmed Service Customer

1/15/2026

Service techs were very knowledgeable and helpful, getting me in and out quickly

1/16/2026

Thomas, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADRIAN, MI

Dawn B|2024 Buick Encore GX

Confirmed Service Customer

1/16/2026

Victor greeted me as soon as I arrived, explained everything that they would be doing on the car, assured me that if there were additional issues, I would receive communication and did ask what was best, either text or email. What impressed me was there was an Envision ahead of me and he was giving me the details on that car as I told him my lease would be up in October and wasn't sure if I was going to lease or purchase out my car. I walked away and thought he might want to consider being in sales one day :)

1/16/2026

Dawn, we're happy you found our staff to be so supportive during your experience here at Clift Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ADRIAN, MI

Ryan M|2018 GMC Yukon

Confirmed Service Customer

1/21/2026

My experience was less than thrilling. I felt let down with story I was meant to believe from staff regarding an extra repair that was brought to my attention after the repairs were made to my vehicle. I did pay for this because let’s face it, I needed my car back. My service rep, Kyle did a good job of communicating with me while at work. I believe he got sick towards the last week of repairs. It seemed like he was the only person that knew anything about the job. After repairs and pick up of my vehicle there was a new noise coming from the engine compartment, I advised my wife to return the car for inspection. No inspection happened, just the ole” it’s fine, bring it back if it persists”. To me, as a service professional, that isn’t good enough. Customer service tells me that if a customer just put 6K into an engine and there is a noticeable sound after service, maybe we should examine the noise? Rather than kick the tire and assure me there is a warranty on the repair. I understand that I may not be a preferred customer but I am a new customer, or perhaps a return customer? Isn’t that what we really want in the service industry?

1/21/2026

Ryan, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (866) 677-7340 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

HUDSON, MI

Janice B|2022 Buick Encore

Confirmed Service Customer

1/19/2026

He explained everything about the vehicle Patrick is very kind

1/20/2026

Janice, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADRIAN, MI

Rick S|2026 GMC Yukon

Confirmed Sales Customer

1/19/2026

Mark was knowledgeable and professional.

MARK HARTLEY

1/20/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ESTERO, FL

Donald M|2026 GMC Sierra 2500 HD

Confirmed Service Customer

1/20/2026

Good service but did take longer then it should have

1/21/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

PALMYRA, MI

Leah L|2022 GMC Savana

Confirmed Service Customer

1/22/2026

Victor was very knowledgeable, informative and helpful. He even put the groceries I had purchased, (using the shuttle service) in my vehicle for me. As a senior citizen I appreciate all the help I can get, and using the shuttle service Victor suggested saved me time, gas and stress. Would recommend Clift Service again and again.

1/23/2026

Leah, thank you for your kind review; we are happy to pass along your comments to Victor here at Clift Buick GMC - Service! Thanks again for the recommendation, and have an amazing day!

Business Response

MORENCI, MI

Estella V|2025 Buick Encore GX

Confirmed Service Customer

1/21/2026

Prompt service. Done in a short amount of time. Kind and courteous service. Victor was a gem. Thank you all!

1/21/2026

Estella, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADRIAN, MI

Paul J|2025 GMC Sierra 1500

Confirmed Service Customer

1/23/2026

Went in to have a tire repaired and they were able to fix it and they did just that. They were very professional and quick. It took around 15 minutes to get me back on the road. I have always been a satisfied customer with Clift/Buick GMC.

1/25/2026

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

TECUMSEH, MI